Clinical Product & Content Specialist, Manager (PharmD, RN, NP, PA - Remote or NYC)

Full Time
Main Location
New York City, NY, United States
Open jobs

The Clinical Oncology team is responsible for ensuring the safety and usability of Flatiron’s community oncology provider-facing software, initiatives, and workflows. The team is comprised primarily of oncology clinicians who are embedded directly within Flatiron’s Product and Engineering teams to develop safe, intuitive workflows in OncoEMR, Flatiron’s cloud-based electronic health record, and who develop and integrate oncology clinical content into Flatiron’s technology platform to make it useful for clinicians and patients. The Clinical Oncology team collaborates with other teams across the Flatiron organization to advocate for the needs of oncology patients, clinicians, and practices.

The Oncology Clinical Content Manager will be responsible for the development and maintenance of clinical oncology content, and for partnering with the Product Development and Engineering teams to integrate that content into Flatiron’s technology platform in order to make it useful for clinicians and patients. The Oncology Clinical Content Manager will interact and collaborate closely with the Clinical Oncology, Product Development, Medical Informatics, Account Management, Implementation, Support, Product Marketing, and Product Operations teams to successfully execute on initiatives foundational to the company’s strategic vision.

The Oncology Clinical Content Manager sits on the Clinical Oncology team and reports to the Clinical Oncology Technical Lead.


  • Partner with Product Development teams to develop, integrate, and maintain clinical oncology content and clinical product features/functionality in OncoEMR
  • Assist in development of strategies to deploy and scale clinical content and product functionality across the Flatiron customer network
  • Design processes and quality control programs around creation and production of clinical oncology content, including refresh processes to ensure all content is up to date and appropriately documented
  • Assist in development of release notes for clinical content changes and product functionality
  • Assist in regimen development in OncoEMR
  • Work with Product and Operations teams to guide successful rollout of clinical features in OncoEMR to our customers
  • Work closely with Implementation, Account Management, and Support teams to provide clinical/workflow knowledge in onboarding new and supporting existing practices utilizing OncoEMR
  • Draft internal and external education and training materials, and support training for OncoEMR content
  • Educate various Flatiron teams on oncology topics and clinical content
  • Provide content support to OncoEMR customers
  • Ensure clinical accuracy of medical information in technology platforms and materials
  • Consult the Flatiron Provider Network of practices to provide guidance and receive feedback on appropriate use of clinical content across products
  • Support the Clinical Oncology team when needed with other product initiatives, including content development, QA, and workflow updates in each of the software products


  • An advanced degree in pharmacy or nursing or physician assistant (PharmD, RN, NP, PA)
  • Must have 5+ years clinical practice experience within an oncology setting
  • Deep understanding of oncology-specific electronic medical records and how these systems impact clinical workflow
  • Understanding of and familiarity with molecular medicine and oncology diagnostic factors
  • Understanding of and familiarity with clinical informatics and/or data analysis
  • Excellent technology skills (includes oncology-specific electronic medical records)
  • Ability to translate complex clinical concepts and risks for a non-clinical audience
  • Results-oriented, detail-oriented, and analytic
  • Self-motivated and autonomous with a nose for value and ability to prioritize
  • Ability to travel (up to ~15% of the time)

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Clinical Product & Content Specialist, Manager (PharmD, RN, NP, PA - Remote or NYC)
Flatiron Health, Inc.