Manager, Quality Assurance

Full Time Posted 4 days ago
Main Location
Charlotte, NC, United States
Open jobs

Date Posted:



United States of America


HTX01: Aerostructrues - San Marcos 2005 Technology Way, San Marcos, TX, 78666 USA
Collins Aerospace is looking for a Manager, Quality Assurance to lead Quality Assurance and Technical Compliance teams including quality engineering, inspection, calibration, and NDT.

Primary responsibilities:

  • Leads Quality Assurance & Technical Compliance teams including quality engineering, inspection, calibration, and NDT.
  • Interfaces, coordinates, and communicates with other functional leads on the GM Staff (Operations, Engineering, Materials, Facilities, EHS).
  • Manages plans, guidelines, policies, and processes, to ensure the achievement of quality targets.
  • Manages implementation of organization projects and processes to ensure overall quality is continuously improving.
  • Manages the collection and analysis of quality information from multiple sources for use in developing long-term quality strategy and programs.
  • Manages production process analyses, ensuring quality standards are met and making recommendations for quality improvement.
  • Leads all internal and external audit preparation and execution activities to ensure the site maintains all active certifications.
  • Works to actively reduce/eliminate all escapes, scrap, rework, and repair and address any gaps to plan.
  • Looks for trends in repeat errors, COPQ, FPY, Delivered Quality, etc. and drive corrective actions.
  • Ensures the use of quality tools to drive problem resolution e.g., DIVE, 5Y’s, Fishbone Diagrams, etc.
  • Uses lean principles to drive Quality performance and participate in site continuous improvement activities.
  • Maintains all site Quality metrics for monthly reporting and analysis.
  • Guides and assists team to create and maintain detailed work instructions for Quality Assurance Processes.
  • Ensures inspection methodology is clear and robust to maintain compliance.
  • Works with Operations team to establish best in class manufacturing processes to drive out product quality variation.
  • Maintains and communicate team member coverage by area, including backups.  Ensure team availability is up to date and communicated.
  • Balance personnel assignments to support Operations delivery & quality performance.
  • Ensures that training needs and development opportunities are identified and fulfilled.
  • Hires and train replacement Quality personnel as needed.

Basic Qualifications

  • Bachelor’s degree and 8 years of prior relevant experience OR Advanced Degree in a related field and minimum 5 years’ experience OR In absence of a degree, 12 years of relevant experience is required.
  • Must be a U.S. Person/Permanent Resident "Green Card" holder.
  • Experience with MRP/ ERP systems (SAP preferred).
  • Strong Excel skills.

Preferred Qualifications

  • Lean Six Sigma certified.
  • Deep understanding of Zero-Defect Philosophy.
  • Basic knowledge of computer programming language.
  • Expert in AS9100 and NADCAP requirements for special processes (Heat treat, chemical processing, NDT, weld).

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Collins Aerospace’s Aerostructures business is a world leader in the design, manufacture, integration and support of nacelles -- the aerodynamic structures which house aircraft engines. Our nacelle technologies improve fuel efficiency, reduce engine noise and supply critical stopping power when an airplane lands. Today, our innovative nacelle systems are featured on many of the world’s newest and most game-changing commercial, regional and business jet platforms. And we’re not stopping there: we’re working hard to create the next generation of nacelles that are greener, quieter and more efficient. In addition, our Engineered Polymer Products division is a leading developer and manufacturer of advanced, high-performance composite and elastomeric structures and products for marine applications. Whether in the air or underwater, we’re pushing the limits of innovation. Want to join us on this important journey?

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement
  • Life insurance and disability coverage
  • Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, criticalillness insurance, group legal
  • Ovia Health, fertility and family planning
  • Employee Assistance Plan, including up to 5 free counseling sessions
  • Redbrick - Incentives for a Healthy You
  • Autism Benefit
  • Doctor on Demand, virtual doctor visits
  • Adoption Assistance
  • Best Doctors, second opinion program
  • And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


  • Background check and drug screen required (every external new hire in the U.S.).
  • Drug Screen only performed on re-hires who have been gone for more than 1 year.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Manager, Quality Assurance
Collins Aerospace