Postal Operations Analyst - Remote based anywhere in US

Austin, Texas, United States of America
Posted a month ago
Main Location
Stamford, CT, United States

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Position Summary:

  • Serve as the primary interface, both externally and internally, for daily issues related to delivery and return package performance with the USPS
  • Integral part of the Postal Operations Group; daily monitoring of USPS performance and working with USPS for resolution as needed
  • Identification and enhancements regarding returns and delivery performance, i.e. misshipped, PRS process being followed, delivery accuracy, etc.
  • Assist with notification to USPS and rollout of additional Post Offices for deliveries and return pickups
  • Assist as subject matter expert on internal requests regarding USPS topics
  • Ability to address and resolve issues with internal stakeholders and USPS representatives at Post Offices, Districts, Areas and HQ

Duties and Responsibilities:

  • Monitor daily PRS pickup performance related to courier and USPS performance
  • Internal subject matter expert regarding USPS topics, provide support as needed to internal stakeholders
  • Analyze and provide data to USPS regarding performance issues

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.  

We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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Postal Operations Analyst - Remote based anywhere in US
Pitney Bowes Inc.