Application Support Engineer

Remote
Main Location
Westport, CT, United States
Jobs
powertofly approved What Bridgewater Associates Has to Offer:

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors. Their mission to have the deepest possible understanding of global economies, naturally leads them to embrace diversity of thought, experience, race, ethnicity, gender identity, sexual orientation, and more. Bridgewater offers their employees benefits like:

  • Competitive 401(k) with employer match
  • Equal fully paid parental bonding/care-giving time
  • Health coverage - 100% premium covered + concierge medical services
  • PTO package, unlimited sick days & remote work flexibility
  • Family planning support - adoption, egg freezing, & fertility benefits
  • Company events, affinity networks, & extracurricular interest groups
  • Application Support Engineer

    About Bridgewater

    Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.

    Our investment process is driven by a tireless pursuit to understand how the world’s markets and economies work — using cutting edge technology to validate and execute on timeless and universal investment principles.

    Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.

    Our Culture

    Bridgewater’s unique success is the direct result of our unique way of being. We want an idea meritocracy in which meaningful work and meaningful relationships are pursued through radical truth and radical transparency. We require people to be extremely open, air disagreements, test each other’s logic, and view discovering mistakes and weaknesses as a good thing that leads to improvement and innovation. It is by continually striving together for the highest levels of truth and excellence that we create meaningful work and meaningful relationships. Within this culture, Diversity and Inclusion is a top priority because it is essential to finding the best talent in the world, enabling our idea meritocracy, and creating an environment where all types of people can thrive. We have a full-time team as well as affinity networks that work on these issues - If you would like to learn more, please let your Bridgewater recruiter know.

    The role

    Do you have passion for constantly improving technology?  Do you have an understanding of infrastructure, operating systems and applications and how they work together?  Do you have a passion for providing world class technology solutions to your customer base?  If the answers to these questions are a resounding yes, we should talk.  We are looking for a candidate who is motivated to improve technologies and processes through innovation and common sense.  For the right person, the scope for growth will be almost unlimited with avenues into Leadership, Development, Software, Infrastructure, and many other roles.  

    Responsibilities

    • Align services to changing business needs by identifying and implementing improvements that support the business processes
    • Provide high-quality technical support for the suite of applications, and services, to achieve the delivery of agreed levels of services to client
    • Own and drive a portfolio of strategic technical projects
    • Provide technical analysis and guidance on .Net, In-house applications and log collection to aid Developer’s with bug code fixes
    • Build automation and process enhancements with the help of technologies like Microsoft SQL and PowerShell
    • Able to multi-task and manage multiple demands and projects within deadlines

    Position Requirements

    • At least 3 years of experience of enterprise technical support experience
    • Experience delivering small- to medium-sized technology projects.
    • Experience and knowledge of tools like Python, PowerBI, and PowerShell
    • Strong analytical and troubleshooting skills
    • Understanding of Windows / Linux based platforms and hands-on experience with monitoring tools
    • Excellent organizational, verbal and written communication skills.
    • Ability to provide off-hours coverage on rotation.

    Preferred candidates would also meet the following criteria:

    • ITIL certified.
    • Understanding of Operational/Production Support best practices and procedures.
    • Experience working in a DevOps environment.
    • Previous experience in Financial Services.

    One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits including:

    • Health insurance with 100% premium covered and access to additional concierge medical services
    • 401(k) plan with generous employer match
    • Paid time off, including fully paid parental leave and a competitive PTO package
    • Workplace flexibility and access to back up childcare
    • Financial assistance for family building support, including adoption and egg freezing
    • Workplace wellness, including on-site gyms, free meals and healthy snacks , and meditation rooms
    • An engaged and active community that includes many company events, affinity networks, and extracurricular interest groups

    Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations

    This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.

    Bridgewater Associates, LP is an Equal Opportunity Employer

     
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    Application Support Engineer
    Bridgewater Associates