Fallbrook, CA, US
Overview

The Teller is responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions. The role of a Teller is to provide exceptional customer service and maintains knowledge of products, fees and stay current on bank offerings that will deepen a customer relationship.

Responsibilities
  • Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop).
  • Answer questions and resolve customer concerns regarding services provided by the Bank.
  • Sells cashier’s checks.
  • Vault and ATM balancing.                           
  • Holds/Stop payments.
  • Monthly certifications.
  • Account research.
  • Order supplies and process mail.
  • Assist with processing and scanning of daily teller work.
  • Review and verify daily reports assigned by Branch Management.
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
  • Participate and contribute to the branch’s overall goals.
  • Perform other duties as assigned.
Qualifications

Required:

  • One year of recent Teller or cash handling experience
  • High School Diploma or equivalent
  • Excellent customer service skills including proper telephone etiquette
  • Basic math skills
  • Accurate typing and basic computer skills
  • Good written and verbal skills required
  • Detailed and accurate in a fast-paced environment
  • Ability to work well in a team oriented environment

Preferred:

  • Basic knowledge of Word and Excel preferred
  • Fluency in Spanish is preferred

Physical Requirements:

  • Local travel may be required
  • Role requires sitting or standing in front of a computer monitor for prolonged periods of time in a fixed neck position.
  • Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.
  • Light work that may include moving objects up to 20 pounds.
Mission
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Bank Teller