Remote - U.S.
Posted a month ago
powertofly approved What Gainsight, Inc. Has to Offer:

Gainsight is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. They help businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight is the platform of choice for many leading companies like Box, Adobe, and Workday. Gainsight offers their employees benefits like:

  • Paid maternity/paternity leave
  • Flexible PTO
  • Health insurance + dental & vision coverage
  • Short & long term disability
  • Life insurance
  • 401(k)
  • Why Gainsight?

    Gainsight is the leader in customer success and product experience software. The Gainsight Customer Cloud offers everything your business needs to retain customers and drive growth in the age of the customer. As the first cloud of its kind, Gainsight brings together the required technologies to deliver a superior post-sale experience, ensuring customers easily adopt products they’ve purchased and achieve their desired business outcomes in partnership with their vendor. Gainsight joined the Vista Equity Partners portfolio in 2020.

    Leading companies such as LinkedIn, Adobe, Tableau, Splunk, and Box choose Gainsight culminating in our recognition as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London, and India. Gainsight is a remote-friendly workplace. Gainsight was recognized as one of the Best Work-From-Home companies in 2021.

    Job Description:

    As an integral member of the Gainsight product marketing team, you will lead strategy and execution focused on driving product-led growth in the product experience and customer success space. You will be responsible for owning and delivering enterprise messaging, positioning, pricing/packaging and competitive insights. We are looking for a cross-functional leader with the ability to influence and establish relationships to drive results.

    What you’ll do

    • Own and drive core product marketing capabilities for our product experience application, including positioning, pricing/packaging, enablement, customer and competitive insights
    • Collaborate cross-functionally with product management, demand, sales and customer success to align product priorities and execute on product growth and retention strategies
    • Understand customer challenges and market opportunity to represent the voice of the customer and ensure a consistent, relevant customer experience
    • Analyze data and market research to derive insights and inform go-to-market strategies

    What you need to succeed

    • Minimum 8+ years in enterprise product marketing or product management in SaaS required
    • Product Marketing experience with product-led-growth required
    • Customer-centric mindset with strong leadership and people management skills
    • Excellent written and verbal communication skills
    • Ability to distill complex ideas into powerful, customer-centric sales and marketing materials
    • Ability to think and act strategically and express a point of view with detailed discovery and analysis of relevant data
    Why You’ll Love It Here
    • Our Attitude: We’ve created a new industry from scratch, and we’re on the fast track!
    •  Our Leadership: We offer the leading tech solution for driving Customer Success.
    • Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.
    • Our Technology: Deep Salesforce.com hooks, predictive analytics, and highly scalable product with a beautiful user interface.
    • Our Impact: We help our customers make millions of dollars more per year.
    • Our Clients: Big companies like Box, Adobe, Marketo, and many others.
    • Our Team: Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!).
    • Our Values: They are unique - Golden Rule, Success for All, Childlike Joy, Shoshin, and Stay Thirsty, My Friends
    • Our Office: If you showed up one day, you might find anything from karaoke performances to mini-golf championships.

    Here are our 5 core values

    • Golden Rule: We believe in trusting each other, and our community by exercising reliability.
    • Success for All: We believe that success for our stakeholders comes with making a difference in each other’s lives. 
    • Child-like Joy: We aspire to experience passion, optimism, and laughter in everything we do.
    • Shoshin: We believe in a beginner’s mind, and that learning comes from everywhere.
    • Stay Thirsty, My Friends: We believe in an internally-driven strive for greatness.  

     Individuals seeking employment at Gainsight are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

    Mission
    We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
    Are you hiring? Join our platform for diversifiying your team
    Director, Product Marketing - PX