Client Relations/Engagement Associate

Posted 27 days ago
Main Location
United States
Open jobs
powertofly approved What SPGlobal Has to Offer:

We met with women at S&P Global to hear about the teams they're leading, the products they're building and how they integrate work with life.

Hear directly from Irina, Megan, Sameena and Meredith.

The Role: We are looking for associates for two of our teams in the larger commercial organization, Relationship Management Support and Sales Support. As an associate in either of our RM Support Sales/ team, you will be responsible for facilitating the relationship management process and sales and by gathering relevant intelligence based on client-needs, which include data mining using MS Excel. The role requires you to liaise with other teams internally and engaging with clients as to diagnose the grass root of the problems and suggesting them with the possible outcome to maximize the product usage.

The Grade: 08A

The Location: Islamabad, Pakistan.

Work Shift: Night Shift (5PM-2AM) and Evening Shift (2PM-11PM).

The Team: We work with our internal and external partners to generate revenue for the company. While working from the Islamabad office, your colleagues will be based all across Asia-Pacific, Europe and the USA. You should expect to work in an ambitious, fast and creative environment.

The Impact: You will work as a part of the larger and dynamic sales organization, looking after some of the biggest companies in the world in multiple industries (e.g. Banking, Energy, Telecommunications, Media, Fintech, Pharma etc.). Your contributions will largely impact the revenue generating engine of the organization.

What’s in it for you:

  • Our Company prides itself in being an equal opportunity employer and a result faced meritocracy.
  • We set high standards and value accountability for all. At the same time, we seek to identify and reward extraordinary performance with growth opportunities.
  • Based on planned growth & initiatives, you have an opportunity to emerge to more specialized and senior roles.

Responsibilities:

  • Your primary responsibility will be to engage with prospects on a regular basis and perform product demonstrations meaningful to prospects needs.
  • You will be promoting discovery conversations to research client responsibilities, business drivers, and team structure with the purpose of identifying viable opportunities for new sales with prospective or existing clients.
  • You will also monitor and analyze reports to identify outreach opportunities for Relationship Managers and/or Sales Executives.
  • You will be provided training on all of our products so you are able to address incoming client questions or issues falls under the purview of this position as well.
  • You will be involved in the administrative process of the sales or the relationship management team you support and will thus have the opportunity to take over and help improve their existing processes.

What we’re looking for:

Basic Qualifications:

  • Bachelor’s degree in Business Management, Economics, Accounting & Finance.
  • Intermediate level of computer skills, proficiency with MS Office (V-lookup, H-lookup, Pivot Tables)
  • Previous experience using Salesforce will be a plus.
  • Prior experience of working in a dynamic and customer driven environment will be helpful.
  • Ability to communicate professionally with all levels of management internally and externally with prospects for product demos.
  • Demonstrate aptitude for problem-solving and critical thinking
  • An organized and structured approach to handling tasks is essential
  • You should have the ability to prioritize and lead multiple tasks at a time and remain cognizant of deadlines and schedules
  • Demonstrate interest and understanding of the financial services industry, players and roles

About Statement

At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.


Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence. For more information, visit: www.spglobal.com/marketintelligence

S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person’s ability to perform his or her job


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Client Relations/Engagement Associate
SPGlobal