The Technical Project Manager/Online Campaigner is a technical generalist with strong project management, product development, UI/UX expertise and campaigning skills. Duties include supporting weekly online campaigns, training of campaigners in use of our online platform, monitoring email deliverability, technical documentation, tracking and managing small software development projects, and carrying out smaller discrete tech projects such as building web pages or leading the creation of innovative new product.
Specific responsibilities include:
Suggest creative and efficient technological solutions for specific campaigning needs
Facilitate communications among non-technical staff, developers, DBAs, system administrators and management to execute those tech solutions
Carry out support processes, e.g. help desk, software testing, data reporting
Research new technologies and recommend how/if to integrate with Avaaz technology platform
Participate in day-to-day tech work related to Avaaz campaigning, including web design, email deliverability, testing, analytics, optimization, quality assurance testing, training, and support
Participate in the core Avaaz campaigning workflow -- suggesting, writing and building email alerts and action pages.
Design and implement delightfully usable products and improve existing products.
Train and mentor other staff in UI Design best practices and principles
Strong communicator in English
Competency in modern HTML, CSS, and JS best practices and familiarity with one or more common frameworks like jQuery and Bootstrap
Intermediate or better web client-side debugging skills
Strong, demonstrable mobile and desktop expertise in UI Design, including interface design and layout, visual design, and interaction design.
Detail-oriented without paralyzing perfectionism
Project and product management experience
Communication skills with both technical and non-technical colleagues; natural teacher
Strong culture match for Avaaz and affinity for globalist online grassroots campaigning
Ability to read and write SQL queries of moderate complexity
Experience integrating 3rd party services using APIs
Passion for troubleshooting and diagnosing tough technical issues
This position is based in or around the US and EU timezones. Avaaz is a virtual organization, with most of our work done over email and Skype. Our staff are based in cities all over the world and meet at team retreats twice per year. Avaaz covers office costs, either to establish a home office or to rent one, and we support staff to house themselves in large partner organizations of Avaaz when preferred.