Director, Product Architecture & Engineering

The Digital Product and Platform team at Equinix builds next-generation software products and architecture for our Equinix software platform and services offerings. We are looking for a talented, proven technology leader to lead our overall engineering metrics, productivity, and efficiency improvement. This role will be working closely with the product and platform engineering team to help drive transparency, process improvement, and fast-paced agile process and DevOps metrics such as Cycle time. This role will report to the SVP of Platform and Product directly, leading technical project management, and driving overall productivity metrics, quality metrics, and consistency across product & platform development teams.

At Equinix, our culture is at the heart of our success, and it is our authentic, humble, gritty people who create the Magic of Equinix. We share a real passion and putting the customers and employees at the center of everything we do. We also embrace Diversity, Inclusion, and Belonging as part of our fundamental culture. We encourage diverse candidates to apply. This role will be located at Sunnyvale office, US.

The successful candidate will have broad software development and leadership experience in a multi-global location environment. This is a role that will help shape the culture and development of the Equinix platform for tomorrow. 

Responsibilities

  • Collaborate across the engineering leadership and teams, clearly define SLA and DevOps metrics, and measure the success based on the OKRs (Objective and Key Metrics).
  • Work with the engineering teams, architects, product management, user experience team to understand and support platform vision and requirements
  • Help and identify the gaps in the process or resource and provide escalation path to senior leadership
  • Proven thought leadership in CI/CD software development process and culture
  • Champion Cloud and SaaS mindset in terms of operation and operational excellence
  • Serve as chief of staff to SVP of Product and Platform Development
  • Collaborate with other parts of the organization to strengthen our DevOps Culture
  • Design and implement operations reviews to help drive decisions, actions, and results
  • Define and implement metrics and best practices leading to greater accountability and effectiveness of the organization
  • Create messaging for SVP for all-hands meeting and town hall meetings and cascading down to the team
  • Drive quality metrics and accountability
  • Drives innovation among the teams recognizes innovation and helps communicate new ideas across teams in multiple global locations

Qualification & Requirements

  • 7+ years of experience in software development and prior management experience leading global software teams
  • BS degree in Computer Science, EE engineering or related technical field of study
  • Successfully led and developed a DevOps, engineering, or product management team
  • Strong experience building or supporting cloud infrastructure (IaaS), tools, and large-scale SaaS applications
  • Solid experience with DevOps, productivity, and quality metrics, such as DORA
  • Collaborate cross-functionally & cross-product to define and measure SLA and other engineering metrics
  • Hands-on experience with Agile-scrum methodology, support, and SDLC process improvement
  • Deep experience in technical project & program management for large-scale, global XaaS
  • Coordinate OKR & Metrics for QBRs, all-hands, and multi-channel employee communications
  • Excellent ability to lead via influence, across all functions, to drive decisions and outcomes
  • Strong EQ and lead the team with empathy

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disabilities.

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Director, Product Architecture & Engineering