Posted 28 days ago
A career at T. Rowe Price says you want to contribute and make a difference at a leading global investment management firm where success results from the dedication our associates have in building success for our clients. We are a growing organization of associates from diverse backgrounds, experiences, and perspectives.We take a long-term view on associates and their careers. Our associates do phenomenal work with purpose, and as a result, we provide growth opportunities through in-person and online training, management development programs, and career development on the job.If you are seeking a meaningful work experience along with a workplace culture that thrives on teamwork, we invite you to explore the opportunity to join us.

CRM Product Owner

About this position

T. Rowe Price has invested in a large B2B solution Salesforce solution, and we are seeking a Product Owner to lead the CRM Squad to solve critical business problems. The Product Owner leads a CRM scrum team to deliver value to our business partners, from prioritization of items to training and communication after build. This associate leads a cross-functional team of developers, designers, and analysts utilizing an agile methodology to drive a client-centric solution that helps clients achieve their investment goals.

Our team partners with other platform Product Owners (i.e. Adobe, ServiceNow, etc.) on cross-platform builds, integrating roadmaps, building business requirements, and establishing LOE. We ensure best-in-class tools are delivered in bi-weekly sprints.

Do you keep your finger on the pulse of the Salesforce community?! Do you enjoy prioritizing, triaging, and crafting Salesforce solutions?! If so, we encourage you to read more and apply...

Role Summary

Owns assigned product(s) and establishes product road map. Executes on product strategy. Gathers and organizes product/services requirements and prioritizes or contributes to prioritization of product road map and approach to delivery and plan for adoption by business teams . Through business knowledge, provides guidance to internal and/or external clients on optimizing their use of enablement platforms and tools. Leverages insights gained from client interactions to recommend enhanced processes, reports, tools, etc., for improving effectiveness. Takes the lead in conceptualizing and developing enhancements. Advises business management on recommended priorities.

Responsibilities

Product Ownership— Partners with various teams such as business teams, legal, compliance, finance, and design to ensure that solutions are compliant, client-centric, and in line with brand standards. May own product(s) from end to end. Establishes or heavily contributes to road map for assigned product(s). Removes impediments and facilitates decisions both inside and outside the core team to ensure a successful product delivery. Elevates product-related issues that cannot be resolved to senior product owner or management for resolution assistance; elevates key product decisions to senior management. The product owner sets the direction for the product and prioritizes what will be included in the business case and each release. Prioritizes and manages backlog work.

Achieves Business Results—Oversees a cross-functional team, which could include marketing, technology, and design associates. Ensures products meet and/or exceed standards for business performance, client satisfaction, compliance, and operational efficiency by closely monitoring, analyzing, and interpreting the metrics to assess the performance of products against key performance indicators (such as sales, new accounts, lead and referral generation, etc.). Develops and implements strategies and tactics to meet the desired business objectives for assigned product.

Coaching and Mentoring—Supports leadership team in the onboarding, training, and ongoing coaching of product analysts. Recognizes associates as appropriate and, at times, may provide constructive feedback in support of individual development goals. May also coach a cross-functional Agile team if serving in a product owner capacity.

Product Release Coordination—Plans with other key team roles as well as product owners who are part of other teams, if necessary, to ensure a strategic, complementary release schedule. The product owner also helps to identify necessary operational changes stemming from a release and is co-responsible for defining reusable solutions/shared components.

Qualifications

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 5+ years of total relevant work experience

Regional Requirements

  • FINRA licenses are not required and will not be supported for this role.

Preferred

  • Certified Salesforce Admin

Job Family Group: Business Enablement

Job Family: Distribution Enablement

Track and Level:  KM 3

Minimum salary (USD) starts at:

83000

(Colorado only*) Salary range minimum is one component of our total compensation and benefits package.  *Note:  Disclosure as required by sb19-085 of the minimum salary compensation for this role when being hired into our offices in Colorado.

T. Rowe Price is committed to providing our associates with a comprehensive total rewards benefit program, including wellness, retirement and quality-of-life benefits. Please view What We Offer to see what's available to you.

As part of T. Rowe Price’s Health and Safety protocols, effective October 19, 2021, any US-based new hires, including interns will be required to be fully vaccinated against COVID-19 or have a valid medical or religious exemption from receiving a COVID-19 vaccine.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Mission
We're connecting diverse talent to big career moves. Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. We’re here to support you - within your current workplace or somewhere new. Upskill, join daily virtual events, apply to roles (it’s free!).
Are you hiring? Join our platform for diversifiying your team
Product Owner – Salesforce – Global Distribution Enablement