Solutions Consultant

NY, United States Senior

The AppNexus Solutions Consultant is responsible for engaging with clients to assist in the development and execution of a project plan that will enable our customers to be amazingly successful at running their business on our enterprise software platform. This entails architecting solutions, project managing an implementation and consulting with customers so that they achieve their objectives and capitalize on the vast new possibilities created by real-time bidding.

About the team:

The Services team is dedicated to earning customer loyalty while building a world-class company together. We look for people who are consultative, analytical, technically minded, and passionate about helping others. Our team implements and supports customers on the AppNexus platform, obsesses about making them massively successful, and strategizes to help them achieve their goals. Real-time advertising can fundamentally transform our clients’ businesses, and we bring it to life for them.

About the job:

  • Become a product and domain expert, and share that expertise with customers
  • Work closely with our Commercial Partners to move existing businesses to our platform and help customers create new businesses on the AppNexus platform
  • Analyze campaign and publisher performance and offer recommendations for improvements
  • Deeply understand the customers’ business to help them understand how to best leverage the possibilities offered by the AppNexus platform
  • Tenaciously troubleshoot product issues and provide feedback to Product Management
  • Help build our Services practice, including developing best practices, customer facing assets, and internal resources

About your skills and experience:

  • 1 - 12 years of work experience
  • Passionate about working in a fast-paced and dynamic environment
  • Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally
  • Outstanding communication, presentation and organizational skills; process-oriented, yet entrepreneurial
  • Proficiency with data analysis and manipulation in Excel and a demonstrable passion for learning new technologies including digital media buying, MySQL, APIs or Python

More about you:

  • You are passionate about a culture of learning and teaching. You love challenging yourself to constantly improve, and sharing your knowledge to empower others
  • You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen
  • You care about solving big, systemic problems. You look beyond the surface to understand root causes so that you can build long-term solutions for the whole ecosystem
  • You believe in not only serving customers, but also empowering them by providing knowledge and tools
- See more at: https://www.appnexus.com/en/company/careers/open-roles?cjobid=CG709977828#sthash.KJZkVbZi.dpuf
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