Full Time

Date Posted:



United States of America


HOH12: Wheels & Brakes - Troy 101 Waco Street, Troy, OH, 45373 USA

The SAP MRO, Principal Specialist role is focused on first line support of production solutions and enhancement of Mechanical Systems Material Repair Overhaul (MRO) solution.  Responsible for the resolution of complex SAP business problems related to the following areas:   

  • Material Repair Overhaul (MRO)
  • Plant Maintenance (PM)
  • Sales and Distribution (SD)
  • Inventory Management (IM)

Location: This role can be based anywhere in the US

Primary Responsibilities:

  • Fully developed professional able to work without direct guidance or direction from others.
  • Analyze complex SAP business problems and develop solutions within SAP using available tools and technologies.
  • Create detailed enhancement designs based on end user specifications to present to SAP Functional Councils and IT as needed.
  • Develop and deliver SAP end user documentation, processes and training as needed by the SBU.
  • Provide consultation to users regarding processes and procedures and to ensure business is getting efficiencies out of SAP.
  • Use your strong business analysis skills and your ability to solve complex business problems by using information technology and business intelligence software
  • Act as the SAP Liaison for Lean Events conducted by the business.
  • Strong customer service focus and committed to proactive review of processes and procedures to continually enhance SAP service quality, service delivery and support.
  • Encourage disciplined use of SAP systems and processes.
  • Assist in setting up of any new divisional objectives (i.e. new plant’s, organizational changes, new products, etc.)
  • Perform system regression testing for new releases or upgrades to SAP.
  • Assist in the development or enhancement of functional reporting capabilities in SAP.
  • Assist with training for other SBU’s coming into SAP on the new releases.
  • Resolve end user trouble tickets in a timely manner in compliance within SLA.
  • Responsible for several components of a project or a complex component of a larger project.
  • Contributes to their team or department by applying their knowledge of one or more functional areas.
  • Provide effective training and communications of how the tools and end user techniques of the SAP application areas are applied to the business process.
  • Function as a business partner or consultant for functional management.

Basic Qualifications:

  • Bachelor’s degree (typically in Science, Technology, Engineering or Mathematics (STEM)) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations OR
  • Advanced Degree in a related field and minimum 3 years’ experience OR
  • In absence of a degree, 9 years of relevant experience is required
  • 10-20% travel to Landing Systems sites and other SBU’s required.
  • Must be a U.S. Person/Permanent Resident “Green Card” holder

Preferred Qualifications:

  • SAP hands on experience working in functional area
  • Experience leading cross-functional team events, including continuous improvement/lean events and end user training
  • Experience working in an Aerospace Material Repair Overhaul (MRO) site
  • Demonstrated skills in creative thinking, problem solving and decision-making
  • Ability to prioritize and meet deadlines of multiple projects
  • Organizational and project management skills
  • Experience in problem solving, change management or process planning activities involving Senior Leadership (SLT).

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

The high-quality products we design, test and produce in our Mechanical Systems help millions of passengers reach their destinations safely – every day! From landing systems and actuation to propellers, flight controls and hoist and winch – the products we manufacture work together behind the scenes to enhance the overall flight experience. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


Some of our competitive benefits package includes:

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement
  • Life insurance and disability coverage
  • Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
  • Ovia Health, fertility and family planning
  • Employee Assistance Plan, including up to 5 free counseling sessions
  • Redbrick - Incentives for a Healthy You
  • Autism Benefit
  • Doctor on Demand, virtual doctor visits
  • Adoption Assistance
  • Best Doctors, second opinion program
  •  And more! 

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.


  • Background check and drug screen required (every external new hire in the U.S.)
  • Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.


Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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