Reverse Logistics Analyst

Main Location
United States
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Peloton is seeking an Operations Analyst / Associate to support a reverse logistics network across Peloton’s full suite of products, including bikes, tablets, accessories, and future product introductions. The ideal candidate has excellent project management, analytical and communication skills.


  • Effectively manage projects regarding returns, repairs, refurbishment and exchanges to optimize cost, customer service and quality.
  • Analyze data to identify opportunities for improvement and monitor implementation to determine project success.
  • Track and manage reverse logistics KPIs that align with our business objectives by using operational and quality data.
  • Collaborate closely with key stakeholder teams including Logistics, Field Operations, Quality, Customer Service, and Planning to establish and communicate clear SOP’s, and build cross-functional buy-in.


  • 2+ years of professional experience, preferably in operations, supply chain or logistics
  • High level of proficiency in Excel and data analysis
  • Strong communication skills and ability to manage across teams and business functions
  • Exceptional ability to organize time and resources effectively to determine priorities
  • Desire to work in a fast-paced and rapidly-evolving environment


Founded in 2012, Peloton is a global technology company reinventing fitness by bringing the energy and benefits of studio-style workouts to the convenience and comfort of home. With more than 10,000 live and on-demand classes, taught by a roster of elite instructors, Peloton delivers real-time motivation and curated playlists from the world's best artists.

Peloton is changing the way people get fit through a comprehensive and socially-connected experience that makes every workout both efficient and addictive. The brand's immersive content is accessible through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide a full slate of fitness offerings, anytime, anywhere.

We're a community of women leveraging our connections into top companies to help underrepresented women get the roles they've always deserved. Simultaneously, we work to build truly inclusive hiring processes and environments where women can thrive and not just survive.
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Reverse Logistics Analyst
Peloton Interactive, Inc.