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Country:United States of America
Location:MD233: 420 National Business Parkway 420 National Business Parkway Suite 400, Annapolis Junction, MD, 20701 USA
Position Role Type:Onsite
Raytheon Technologies is a premier engineering company which provides technical solutions in software development and systems engineering that address security challenges and strengthen our customers. Raytheon Technologies hires industry-leading professionals, and we treat them like industry-leading professionals. We bring exceptional talent to an array of missions that includes computer network operations, vulnerabilities, characterization, information assurance, and emerging technologies to expand cybersecurity solutions.
The Systems Administrator will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems.
The Level 2 System Administrator (SA) shall possess the following capabilities:
Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Typically requires ten (10) years of experience as a SA on programs and contracts of similar scope, type, and complexity and a Bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor’s degree. DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher.
Qualified applicants MUST HAVE ACTIVE TS/SCI WITH POLY.
Employee Referral Award Eligibility:
This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Click on this link to read the Policy and Terms