Partner Operations Specialist

Seattle, WA, United States
Main Location
Seattle, WA, United States
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You will have ownership of:

  • Filling out partner request for proposals (RFPs) and modifying the process to help Convoy improve award win rate
  • Partnering closely with Business Operations on the strategy and implementation of pricing strategy
  • Flexibility to work on other projects as needed to help support the overall business
  • Assist efforts to identify potential partner conflicts and establish appropriate resolution paths
  • Supporting internal and external trainings around the partner team processes and our vision
  • Updating and tracking opportunities with partners within Salesforce
  • Provide reporting as necessary on project status, risks, issues and mitigation plans
  • Ensure the constant flow of communication between the customer, account operations team, and management so that all stakeholders are apprised of statuses and challenges
You have the following skills and experience:
  • Bachelor's degree
  • Advanced Excel and/or Google Sheets skills
  • Strong interpersonal communication skills
  • An ability to simultaneously manage multiple, fast-paced initiatives
  • Excellent problem-solving skills with a high degree of attention to detail and strong organizational skills
  • Ability to effectively prioritize in a fast-paced environment
Preferred Qualifications
  • Experience working across both operational and technical teams
  • Experience building processes and project management
  • Experience at high growth companies and/or startups
  • Experience working with external partner contacts
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