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Breaking Barriers, Building Bridges: Asian and Pacific Islander Empowerment in the Workplace
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Breaking Barriers, Building Bridges: Asian and Pacific Islander Empowerment in the Workplace
DIVERSITY REBOOT SERIES 2024: Celebrating Global AAPI
Join us for an empowering panel that delves into the experiences of Asian and Pacific Islander employees in the workplace at Vizient. Explore the challenges and triumphs of embracing cultural identity, while discovering strategies to foster an inclusive workplace culture that celebrates diversity. Gain insights into overcoming stereotypes and biases faced by Asian and Pacific Islander professionals, and learn from personal stories of resilience and success. Additionally, hear from inspiring panelists about their leadership journeys, as they share unique perspectives and strengths that have propelled them forward, navigating and overcoming barriers in their career progression. Don't miss this opportunity to be inspired and empowered!
Tek Vu
Tek is a seasoned customer experience leader with decades of health care and customer service experience, particularly in optimizing and improving the end-to-end experience for customers. Tek is focused on supporting Sg2 member health care provider organizations with powerful customer-centric analytics and expertise to more effectively design and implement growth strategies to grow business through achieving customer loyalty. Before joining Sg2, Tek served in customer experience and operational leadership with the two largest health systems in the Central Florida area—AdventHealth and Orlando Health. He has worked in tandem with acute and outpatient service lines, particularly inpatient, emergency and oncology areas, to impact processes and performance improvements, customer feedback analytics and even interpersonal communications coaching with medical staff. Tek earned his master of science in health services administration from the University of Central Florida and is certified as both a Customer Experience (CCXP) and a Patient Experience (CPXP) professional. Outside of work, Tek is a voice-over artist, martial artist and archer. Tek lives in Orlando, FL (just a couple miles from Walt Disney World) with his wife and two young children.
Kha Nguyen
Kha Nguyen is a Senior Spend Manager for Vizient Inc. based in Houston, TX. Responsible for Memorial Hermann Health System. She brings 10 years of experience providing solutions for challenges and building lasting relationships. She holds a BBA in Supply Chain from the University of Houston-Downtown. She also holds Lean Six Sigma Green Belt certification.