This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Credit Operations function is responsible for overseeing and optimizing platforms and process supporting loan documentation, loan closing, and ongoing servicing of loans the bank's credit functions. This department plays a crucial role in designing and implementing processes to manage the loan portfolio and to identify solutions and improve efficiencies pertaining to and executing on existing business and new growth initiatives. The Credit Operations team manages sub-functions within the broader credit operations framework, creating strategies and specific objectives to support the bank's financial goals and, customer satisfaction, supplier oversight and regulatory compliance.

This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

This will be on the job training and the hours during training will be 8:00 am to 5:00 pm, Monday - Friday.

Primary Responsibilities:

• Document Monitoring: Track outstanding documents used to secure collateral, verify insurance coverage, and ensure all required documentation is current.
• Risk Mitigation: Protect the Bank's financial interests by preventing unsecured collateral, expired insurance policies, and fraudulent activity.
• Servicing Support: Assist the Provider Working Capital call center by answering inquiries, submitting system error tickets, login in errors, account maintenance, processing requests for payoff, repayment rate adjustments, and account closures.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or GED
• Must be 18 years of age or older
• Ability to multitask effectively across multiple products and priorities.
• 2+ years of experience with loan documentation requirements and processes.
• Skilled in tracking outstanding documents used to secure collateral, verify insurance coverage, and ensure all required documentation is current.
• Ability to protect the Bank's financial interests by preventing unsecured collateral, expired insurance policies, and fraudulent activity.
• 2 + years of experience in developing and managing loan tickler systems for compliance and accuracy.
• Salesforce knowledge to manage call center service tickets efficiently.
• Proven ability to build and maintain effective relationships with leasing partners.

• Demonstrated capability to work independently with minimal supervision.

   

• Flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

Telecommuting Requirements: 

• Ability to keep all company sensitive documents secure (if applicable). 
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy. 
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 - $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.