The Senior Manager will play a key role in leading stakeholder management and operational excellence in onboarding members onto the trade payment platform, managing stakeholders, and overseeing Global Trade Payment Platform (GTPP) operations. The ideal applicant will have a strong background in sales, payments, and excel in a fast-paced, cross-functional setting.

Key responsibilities include:

• Build relationships with both internal and external stakeholders across multiple markets, addressing their inquiries.
• Conduct in-depth discussions with Korean exporters to motivate their registration for GTPP.
• Assist in organizing both local and overseas events alongside various internal and external stakeholders.
• Participate in strategic discussions with a variety of internal stakeholders, business partners, and clients.
• Engage with external Payment Gateway (PG) partners and acquirers to drive business growth
• Coordinate with internal and external stakeholders for system enhancements and troubleshooting
• Resolve errors and facilitate the onboarding process for new issuing participants on the platform.
• Connect Korean exporters with buyers and facilitate market expansion
• Create and manage promotional materials for Korean exporters, buyers and partners
• Liaise with internal teams for acquirer/PG deals and promotional campaigns
• Monitor performance metrics and support program managers in system coordination
• Communicate regular updates to internal and external partners
• Gather feedback from different markets and coordinate improvements

This is a 12-month fixed term contract role.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• 10+ years of experience in payment industry
• Strong project management and organizational skills
• Excellent communication and relationship-building abilities
• Experience working with cross-functional teams and external partners
• Ability to drive strategic initiatives and manage complex projects
• Fluency in Korean and English

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.