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The Employee Relations Associate Analyst is responsible for providing case management support through all phases of Employee Relations investigations, under the supervision of an Investigator and in coordination with the Employee Relations team. The overall objective of this role is to assist in the development and implementation of workplace policies, programs and enhancements to maintain and increase employee engagement.

What you'll do:

• Responsible for entering new cases and updating status on existing cases related to each investigation/matter into the Employee Relations case management data-base (ServiceNow)

• Assists in the preparation of investigation plans

• Gathers and analyzes data, which may include; emails, compensation, performance management, diversity, and staffing information, relevant to an investigation

• Participates in and takes notes during investigative interviews with employees

• Assists with final investigative report writing

• Works closely with and assists Employee Relations team members responsible for reporting on portfolio of work

• May participate in project work as needed

What we'll need from you:

• Minimum 2 years of relevant experience in investigation support or related work.

• Ability to analyze and draw conclusions from data

• Exceptional organizational skills

• Word, Excel, PowerPoint and data base entry skills a must

• Ability to multi-task and prioritize assignments with strong attention to detail

• Ability to work independently and in a team environment

• Strong written and verbal communication skills

• Sound judgment and discretion with respect to handling sensitive/highly confidential information; Proven work ethic and ability to self-start

• Fluent English (writing and speaking); Bi-lingual skills would be a great advantage. 

Education:

• Bachelor's/University degree or equivalent experience

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

• Award-winning pension plan,​ multisport, holiday allowance

• Private Medical Care Program, Group Life Insurance

• Consideration for annual discretionary bonus

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines; Mentoring Programs

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Human Resources

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Job Family:

Employee Relations

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Time Type:

Full time

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