Manager, Digital Sales at Realtor.com®

The #1 pioneer in internet home search has an incredible opportunity to lead and manage a dynamic growing sales team. In this highly visible role you will have the chance to make constant data-driven decisions, be creative, and innovate through technology. The Manager, Digital Sales is responsible for managing and providing strategic direction for a sales team and for driving the organization’s sales revenue through a large volume of transactions. The candidate selected will be required to use his/her knowledge and skills to manage an outbound call center from the ground up with an emphasis on the development of a telesales focused solution based/consultative selling approach.

The successful candidate will formulate, recommend and implement policies and programs in the area of telesales in conjunction with existing small, medium and large size broker relationships to generate revenue through sales to agents. This role will also identify markets for products and services, as well as hire and train a telephone based sales force. This position is expected to aggressively expand existing relationships, manage and develop the telesales teams, and provide strategic planning and direction for the department. This position will report to the Director of Sales and will require constant interaction with the company’s Regional Sales team.

What You'll do:

• Maintain key customer relationships and develop and implement strategies for expanding the company’s customer base
• Directs and motivates representatives who engage current customers, educate them on existing solutions and communicate the value of solutions in order to generate additional business
• Generates revenue through inbound or outbound telesales teams managing small to mid-size Realtor, agent accounts
• Improves metrics on sales and closing ratios and optimize sales cycle management
• Execute against a data driven telesales plan to enhance the relationship and generate sales
• Work closely with Marketing to develop and share strategies to, establish, lead programs
• Work closely with the Customer Care Department to ensure training needs of customers are being met
• Oversee the hiring, training, and development of an inside telesales organization
• Keep Senior Management appraised through verbal and documented reports on sales volume, competitive activity, growth and expansion progress

What You'll Bring:

• Bachelor's degree or equivalent experience and 6+ years related experience plus 1-2 years of management experience
• Requires experience developing and managing a telesales business model from the ground up with quick implementation of this strategy
• Experience selling internet based advertising/technology products in a highly competitive online advertising market preferred
• Proven ability to be hands-on, in the trenches, handling customer objections and closing deals
• Significant sales and sales management experience in business-to-business sales
• The ability to be a strong and effective personal motivator of inside sales professionals
• Experience with CRM and using metrics to assess progress and success
• Requires professional written and verbal communication and interpersonal skills
• Willingness to work a flexible schedule and travel as necessary

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location