10000 Contanct center operations Jobs

General information:

Define and implement sales and marketing strategies for the assigned segment in order to achieve Hitachi Energy’s market penetration and growth aspirations. Proactively lead, develop and coach the sales department. Manage the marketing and sales action plans to both achieve the key qualitative and quantitative targets in a profitable way and to ensure high levels of customer satisfaction.

Yours responsibilities: 

• You will define and implement the segment sales strategy, budget, ensure regular follow-up with oversight country and drive the growth of the top line in each target segment. You will define appropriate local targets for the sales unit, based on key objectives set by global Business Units and global segment leaders, ensure these are achieved through regular oversight, and definition and implementation of improvement plans as needed.

• You will ensure the maximum portfolio is offered in line with Business Unit/Product Group strategy, according to local market need and according to the agreed segment approach. You will continuously assess market trends, customers, competitors, industries, applications and country analyses to identify and realize opportunities with existing and potential new customers within the target segment.

• You will share feed back to the Business Units/Product Groups on market trends, competitive landscape, market-pricing expectations, channel strategy and local conditions to win. You will build and maintain strong relationships at senior levels with the key customers, stakeholders and other decision makers, ensure effective marketing communications, in particular Hitachi Energy’s value proposition and agree with the Business Unit/Product Group the relevant metrics (e.g. On Time In Full (OTIF), lead time) that the Business Unit/Product Group must report and focus on to ensure and grow customer satisfaction.

• You will ensure achievement of sales volume, targets by setting appropriate price and margin for sales booked locally, participate in negotiation of key contracts, manage ongoing costs by using latest global tools and processes to maximize efficiency within the team.

• You will ensure both self and team always act with the highest standards of integrity and Health and Safety, support the risk management process by feeding back local information regarding financial status, change of ownership, etc. to relevant internal partners.

• You will ensure (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed, coach, motivate and develop direct and indirect subordinates within HR policies, drive and ensure knowledge sharing and cross-collaboration.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

 Your background: 

• Bachelor’s degree from Reputable university, in Electrical engineering preferably.

• Minimum 5 to 7 years of work of experiences in similar positions.

• Works independently with general supervision and problems faced are difficult but typically not complex.

• May influence others within the job area through explanation of facts, policies and practices.

• Strong communication skills.