What you can expect

The Strategic Workforce Planning Business Partner is a highly visible and influential role, serving as a trusted strategic advisor to Zoom’s key business leaders. You will help develop and drive Zoom’s company-wide Workforce Plan. By leveraging deep, data-driven insights, you will directly influence critical business and talent decision-making across the company.

Reporting directly to the Head of Strategic Workforce Planning, you will be central to:

• Aligning headcount, financial, and strategic plans.

• Centralizing and standardizing headcount management and reporting.

• Integrating workforce insights seamlessly into core business planning cycles by collaborating with Business Leaders, FP&A, People Experience (HR), and Talent Acquisition.

About the Team

The Strategic Workforce Planning (SWP) team is a newly established and high-impact competency at Zoom. As a critical, cross-functional group, with a mission to ensure Zoom has the right people, with the right skills, and at the right time to achieve its future business goals.

Responsibilities

• Being a trusted strategic partner and advisor to designated business leaders to drive the development and execution of Zoom's Workforce Plan.

• Influencing decision-making across Zoom by leveraging comprehensive data-driven insights and strategic workforce recommendations.

• Establishing and maintaining standardized methodologies for headcount reporting, planning, and management.

• Being central to the process of standardizing and centralizing headcount management, reporting, and associated governance across the company.

• Ensuring tight alignment between the business's headcount plans, financial forecasts, and corporate strategic objectives.

What we’re looking for

• Bachelor’s degree in Finance, Economics, Business Administration, Engineering, or a related field.

• 10+ years of progressive experience in Strategic Workforce Planning, Corporate Planning, Management Consulting, or a related data-intensive strategic function.

• Ability to navigate complexity and uncertainty by proactively developing structure, clarifying requirements, and prioritizing critical work streams within a newly established function.

• Experience serving as a strategic partner and consultant to executive-level and below business leaders.

• Successfully translated business strategy and financial plans into actionable workforce plans over multiple planning cycles.

• Exceptional analytical skills with the ability to collect, analyze, and interpret large, complex datasets to produce clear, data-driven insights and recommendations.

• Strong understanding of Strategic Workforce Planning drivers.

• Excellent communication, presentation, and influencing skills, with the ability to effectively engage and align diverse cross-functional stakeholders.

• Proficiency with Workday Adaptive Planning or a similar tool.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.