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Position Overview:

The "Product Analysis Tech Lead" is a highly technical and business-oriented support role within product management. This position is responsible for ensuring the production stability of our risk management tools, which support Quality Control Underwriting, Fraud Intake & Case Management, as well as various peripheral tools and services. Primary responsibilities encompass overall production support, leading enterprise and infrastructure-impacting changes, testing and deployment validation, conducting in-depth analysis of product data, translating insights into actionable strategies, and collaborating closely with engineering teams to implement technical solutions that optimize product performance and user experience. This role often necessitates strong technical skills in data analysis, programming, and a comprehensive understanding of product metrics and user behavior.

Our Impact:

Our team plays an essential role in ensuring the stability and reliability of critical risk management tools. We provide indispensable support for Quality Control Underwriting, Fraud Intake & Case Management, and other peripheral tools and services. By maintaining the integrity and performance of these systems, we enable our organization to effectively manage risks, detect and prevent fraud, and uphold high standards of quality control. Our efforts directly contribute to the overall success and security of our operations, facilitating better decision-making and safeguarding our assets and reputation.

Your Impact:

As the Product Analysis Tech Lead, you will be instrumental in maintaining and enhancing the stability of our risk management tools. Your leadership in managing production support and supervising enterprise and infrastructure changes will ensure seamless operations and minimize disruptions. Through meticulous testing and deployment validation, you will guarantee the reliability of system updates. By analyzing product data and converting insights into practical strategies, you will drive improvements in product performance and user satisfaction. Your collaboration with engineering teams will be pivotal in implementing technical solutions that enhance user experience and optimize the efficiency of our tools.

Qualifications:

• Strong technical skills in data analysis and programming.

• Extensive experience in product management and production support.

• Demonstrated ability to lead and manage enterprise and infrastructure-impacting changes.

• Proficiency in testing and deployment validation processes.

• Expertise in analyzing product data and translating insights into actionable strategies.

• Strong collaboration skills, with the ability to work closely with engineering teams to implement technical solutions.

• Deep understanding of product metrics and user behavior.

• Excellent problem-solving skills and attention to detail.

Keys to Success in this Role:

• Proactive approach to identifying and resolving production issues.

• Strong leadership and communication skills to effectively manage and coordinate with cross-functional teams.

• Ability to stay abreast of industry trends and new technologies to continuously improve our risk management tools.

• Dedication to maintaining high standards of quality and reliability in all aspects of production support.

• Analytical approach with a focus on deriving actionable insights from product data.

• Collaborative spirit and teammate mentality to drive successful outcomes.

• Adaptability to navigate and manage changes in a dynamic and fast-paced environment.

At Freddie Mac, our inclusive and diverse culture drives our success and makes us a stronger company. Collectively, we are both leaders and collaborators who work together to meet our mission of Making Home Possible for families across the U.S.

Apply now and learn why there’s #MoreAtFreddieMac!
 

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $122,000 - $182,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.