This position is Onsite. Our office is located at 8401 Jack Finney Blvd., Greenville, TX.

Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals, and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together.

A typical day will include print documents / attachments / refund checks from a Microsoft SharePoint site or legacy system. Sorting, and scanning of documents from batches of documents from clients. You will also be responsible on working through returned mail. The day will vary from day to day, depending on what comes in for that day.

This position is full time (40 hour / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer 3 weeks of paid on-the-job training. The hours of the training will be during an 8-hour shift between 8:00 am - 5:00 pm from Monday - Friday.

Primary Responsibilities:

• Sorting mail
• Scanning documents
• Printing attachments
• Matching refund backup documents to refund checks
• Printing refund checks
• Mailing refund checks / refund packets with checks
• Working accounts in the billing platform to resolve credit balanced accounts

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application
• Basic Microsoft Excel knowledge
• Experience with using Microsoft Outlook and Microsoft Teams
• Ability to work onsite at 8401 Jack Finney Blvd., Greenville, TX
• Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours of 7:00 am - 5:00 pm from Monday - Friday. It may be necessary, given the business need, to work occasional overtime or weekends.

Preferred Qualifications:

• Ability to type at least 40+ WPM (words per minute) and use 10 key typing method
• Printing OR Clerical work experience
• Experience in mailroom operations

Soft Skills:

• Ability to remain focused and productive each day though tasks may be repetitive
• Ability to stay organized
• Detail oriented
• Fast Paced position - must be able to adapt to change as it happens
• Doesn't require constant manager oversight to perform job duty
• Good communication and interpersonal skills
• Ability to prioritize tasks and meet deadlines in a fast - paced environment
• Ability to work independently and as part of a team

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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