Metropolitan ethernet lans Jobs

DESCRIPTION

We are looking for a talented IT Operations Support Specialist to join our team specializing in Systems/Information Technology for our CBS IT Team in Istanbul, Turkey.

This hybrid role requires a minimum presence in the office of 3-4 days per week, depending on the nature of the IT requirements to support our internal customers (employees).

In this role, you will make an impact in the following ways :

• Ensure System Efficiency: By providing operational support, you'll ensure systems are effective, efficient, accurate, and available for end users.
• Routine Maintenance: Performing routine maintenance and facilitating customizations will keep systems running smoothly and tailored to user needs.
• Disaster Recovery: Ensuring system disaster recovery will protect critical data and maintain business continuity.
• New Employee Setup: Facilitating technology setup for new employees will ensure they are equipped and ready to contribute from day one.
• Issue Resolution: Resolving issues and performing authorized changes and upgrades will minimize downtime and enhance system reliability.
• Preventative Maintenance: Conducting preventative maintenance and monitoring system performance will preemptively address potential issues.
• Root-Cause Analysis: Performing root-cause analysis will help identify and resolve underlying issues, improving overall system stability.
• Vendor Management: Supporting IT projects and managing purchase orders for IT suppliers will ensure timely payments and smooth project execution.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Support & Communication: Proficiency in English is essential for supporting both Turkey & Morocco entities and communicating with internal and external stakeholders.
• IT Operations & Infrastructure: Partner with global IT teams to troubleshoot and resolve issues related to desktops, networks, computers, printers, WAN, LAN, Internet, etc. Configure, deploy, maintain, and monitor all computers and network equipment to ensure seamless business operations.
• Vendor Management: Coordinate with local IT vendors (e.g., DELL, Lexmark, ISPs, telecom providers) to resolve issues and ensure timely processing of purchase orders and payments.
• Travel Requirement: Travel between Istanbul and Izmir is required.

QUALIFICATIONS

Education/Experience:

• College, university, or equivalent degree in Information Technology, Business or a related subject required.
• Minimal relevant work experience required.

Job Systems/Information Technology

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

ReqID 2407545

Relocation Package No