Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Solution Sales Support and Operations team partners with Sales Executives and Sales Leaders to provide support through the sales process and ensuring smooth and effective operations. They strive to ensure Sales Executives can maximize their time selling by implementing effective sales processes, optimizing existing processes and working in alignment with matrix partners to ensure Sales team members are set up for success. The team also partners with the Sales team to provide the right tools and resources to engage with prospects, launch prospecting initiatives, close deals effectively, and drive growth. The Solution Sales Support and Operations team serves as a connector to matrix partners, prioritizes key collaboration opportunities and reinforces best practices.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Sales Leader Support -- Partner with sales leaders to support wider team initiatives and goals and to support day-to-day needs for sales leaders
  • Take on assigned or proactively suggest initiative/project work related to the sales team
  • Partner to the Sales Leader to support preparation of key metrics, analysis and reports for their team performance
  • Support leader on key team meetings and follow up as needed;  QBRs, Growth reporting updates, etc.
  • Oversight of forecast collection and alignment to Salesforce
  • Reinforce and cascade information across the team. Connection point to centralized best practices, capabilities and initiatives (i.e., SF ENT, Edge, Win/Loss, Exec Relationship Tracking, SF Best Practices )
  • Directly support the quoting processes for solutions running in the SF ENT instance to ensure appropriate documentation and compliance.
• Large Deal Support: Partner with Solution Sales Executives to support the day-to-day business activities and sales cycle around their largest deals
  • Partner with Solution Sales Executives to support their largest deals
  • Create consistent process and ensure standards for deal flow are met within the defined deals
  • Provide tactical support around large deals including client materials, debrief calls, meeting notes, setting up internal or external meetings, working with internal teams
  • Facilitate internal navigation and timely execution from matrix partners supporting the deal
  • Coordinate communication between sales team members and other departments who are supporting large deals
• Sales Process & Prospecting Optimization: - Optimize existing Sales processes and remove barriers to success to ensure Sales team members are set up for success
  • Analyze and evaluate the current sales processes, identifying inefficiencies, barriers or gaps and suggest improvements with specific timelines
  • Conduit to the sales training team to recommend topics and support development of content as necessary to the processes. Work with internal Sales training team to create and maintain sales collateral resources that support the sales process.
  • Create a centralized resource and discipline for sales-led outreach prospecting initiatives, in partnership with Marketing, Product and BU
  • Establish process and codify structure of materials to create consistency across initiatives and allow for best practice sharing across teams
  • Ensure Solution Sales Executive teams have the necessary education and materials to execute effectively on campaigns and initiative
• Sales Team Best Practices & Initiatives: Serve as a conduit to Matrix partners and the Centralized Growth office to align to best practices and support initiatives across the Sales team
  • Support pursuit planning and strategy by leveraging resources including Edge opportunity plans, Test & Improves and Close Plans for key deals
  • Completion of Sales team requests through the Provider Support Desk including Client Profiles, ContractHub, external document support
  • Pipeline Salesforce hygiene
  • Subject matter experts on enterprise initiatives and steward of associated resources, tools, best practices and methodologies

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 5+ years of project management experience, sales, client management, client support or market research experience
• Experience working in a team environment
• Experience with a customer centric approach
• Proficient in Excel, PowerPoint, Word
• Proven ability to analyze data and make determinations based on findings  

Preferred Qualifications:

• Experience navigating through a sales cycle/sales process from beginning to end
• Healthcare industry experience
• Proficiency with various CRM tools, specifically Salesforce
• Proven ability to effectively manage your time while working on several competing priorities

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.