25WD93045

Position Overview

Today at Autodesk we believe that by creating engaging and efficient employee experiences, we can better support our end customers. We have a new opportunity to continue and grow the Autodesk’s growth experience team in India, If you are passionate about creating simple, intuitive solutions to complex problems that help customers succeed? Autodesk’s Customer Success Experience team is focused on delivering seamless digital experiences across the signed-in journey

We’re looking for a Senior UX Designer to help shape these experiences, ensuring customers can easily access their accounts, use their products, and achieve their goals. You’ll collaborate across disciplines to understand customer needs, prioritize strategically, and design impactful workflows that drive value across multiple business lines. Guided by our principles, you’ll make informed design decisions throughout the customer lifecycle — try, buy, use, and extend — ensuring every interaction is clear, engaging, and outcome-driven.

Responsibilities

• Design and deliver a seamless end-to-end personalized platform experience 

• Contribute to & enable the delivery of well thought UX deliverables (wireframes, prototypes, designs, etc.)

• collaborate effectively with cross-functional teams including Product Management and Engineering, throughout the product development lifecycle

• adhere to and support our design system to ensure consistency, scalability, and efficiency across products

• Provide feedback on the work of your fellow designers 

• Proactively apply and promote Accessibility best practices and designing for inclusivity

• Present design concepts, rationale, and research findings clearly to stakeholders and team members

• Develop a clear understanding of our users, the business, and objectives Support user and market research from planning through analysis of findings

• Design intuitive interfaces for AI agents that handle complex partner ecosystem and tasks autonomously

• Able to visualise and prototype intended solutions at several levels of fidelity, from high-level wireframes or mock-ups to conceptual presentations to technical documents and diagrams

Minimum Requirements

• 5+ years of related professional user experience design experience

• Excellent communication skills that distill complex ideas into simple and easy to understand formats

• Ability to visualize design solutions using a range of tools and formats at various levels of fidelity

• Strong presentation and verbal communication of designs reinforcing rationale and customer impact

• Experience working with multidisciplinary design teams including designers, researchers, content, etc.

• Comprehensive understanding of design thinking best practices and methodologies

• Strong understanding of accessibility best practices and implementation

• Experience designing for both desktop and mobile

Preferred Qualifications

• Degree in Human-computer interaction (HCI), interaction design, or equivalent experience

• Problem-solving & decision-making skills that keep in mind technical constraints and customer satisfaction

• Experience working in agile and fast-moving development environment

• Knowledge of how to effectively utilize a centralized design system

• Critical thinking skills that allow for creative problem solving

• Robust knowledge of self-service customer journeys, specifically within subscription models

• Experience in designing admin functionality, such as order, subscription, and user management

• Knowledge of design tools such as Sketch, Figma, Adobe Creative Suite, and InVision

• Ability to manage multiple projects and prioritize workload to meet deadlines Experience with data and analytics to inform design decisions

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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