Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Serve is dedicated to serving our nation's military and Veterans. We have the honor to support federal agencies in their efforts to advance the United States health care system and improve the overall health and well-being of all those who serve or have served our country. Our health services are designed to help everyone live healthier lives.
 

The Practitioner Recruitment Coordinator (PRC) will recruit practitioners for a variety of medical and dental locations and providing Military Disability Exams for our service members and veterans. The PRC will proactively build professional relationships with Optum Serve team members and staffing agencies/vendors. They will communicate daily with subcontracted healthcare professionals and administrative staff as well as internal departments. 
 

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Collaborate with Dedicated Network Operations Manager(s), (DNOM) to identify needs for practitioners for Dedicated Sites (fixed, embedded, and mobile units)
• Recruit practitioners utilizing subcontracted provider agencies to identify candidates
• Perform candidate sourcing and pre-screening
• Analyze, qualify, and screen practitioner candidates
• Develop and maintain a ready pool of candidates through available sourcing means
• Create, build, and maintain a geographically accessible, stable, and quality network that achieves compliance and requested service fulfillment
• Maintain practitioner files, enter data into customized computer systems, and analyze and report on provider network needs and maintenance
• Assist with all steps of the required onboarding process for each initiative as well as maintenance of the Practitioner Network to include inactivating and temporarily inactivating practitioners based on business need
• Maintain records including pertinent communication and documentation in MedNet
• Screen potential candidates for necessary qualifications and determine if candidates' skill set meets Optum Serve's business needs
• Educate candidates on role requirements to ensure collaborative agreement and understanding of services
• Develop and manage relationships with vendors and vendor management and candidates.
• Build Practitioner shells in MedNet and work with the DNOM to select candidates.  Once a candidate is selected the PRC will move the candidate to Credentialing and complete all necessary steps to teams who will complete candidate onboarding.
• Accurately complete daily, weekly, and monthly reporting requirements
• Act as an advocate for innovative, customer-centric and consistent experiences
• Establish and maintain effective working relationships with customers across all channels of communication 
  
   

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of recruiting experience and/or applicable military experience
• 1+ years of related experience (provider relations, network management, customer service or negotiations)
• Knowledge of support procedures in a business environment, such as word processing, managing files and record keeping, other office procedures and terminologies
• Intermediate computer skills including Microsoft Office programs

Preferred Qualifications:

• National Career Readiness Certificate
• Subcontracting experience
• Healthcare Practitioner recruiting experience
• Database experience/education
• Proven excellent verbal and written communication skills and the ability to influence and communicate through the use of interpersonal means with a diverse group of people/disciplines
• Proven ability to work in a fast-paced, dynamic environment, flexible and adaptable to changing situations, and demonstrate an appropriate level of assertiveness in performing work responsibilities and in making work-related decisions 
• Proven ability to prioritize tasks with minimal direction and work independently and as part of a team 
• Proven ability to perform detailed work with a high degree of accuracy; solid analytical thinking; multi-tasking, organizational, and time management skills 
  
  
   

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.