Gainsight is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. They help businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight is the platform of choice for many leading companies like Box, Adobe, and Workday. Gainsight offers their employees benefits like:
Job Details
Why Gainsight?
We are ranked #1 on Glassdoor’s 2023 Best Place to Work List. Here’s why.
At Gainsight, our mission is to be living proof you can win in business while being human-first.
Our industry-leading platform helps companies of all sizes and industries build durable businesses. Gainsight offers a powerful set of customer success, product, and community engagement solutions that enable businesses to scale efficiently, create alignment, and have a holistic view of their customers—all of which help increase product adoption, prevent churn, and grow renewals and expansions. Our software is used by hundreds of companies, including nearly 200 publicly traded organizations and industry leaders such as GE Digital, SAP Concur, and Box. A remote-friendly company, we have offices in the US, UK, Netherlands, Israel, Japan, and India.
Gainsight joined the Vista Equity Partners portfolio in 2020. In 2021, we won their Excellence in Engineering award in recognition of our product and engineering advancements.
Gainsight has also been named one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and one of 20 Great Workplaces in Tech by Fortune Magazine.
With diversity and inclusion at the forefront of our values, we promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
Job Overview
Job Description
We are actively looking for a dynamic and seasoned Senior Global Total Rewards Partner to join our HR team. In this role as a Total Rewards Partner, you will be a key player in shaping our compensation and benefits programs, strategically aimed at attracting, motivating, and retaining exceptional talent worldwide, with a particular focus on India and the US. Your collaboration with the Global HR team will be pivotal in crafting and implementing comprehensive total rewards strategies that resonate with our company's objectives and core values. This position entails close collaboration with diverse HR teams to prepare for the rollout of Job Classification, Job Structures, Pay Practices, and Incentive processes in alignment with the Global Compensation philosophy, as well as the design and execution of our Global Benefits programs.
Responsibilities
What You'll Do
- Provide voice of the business input to Total Rewards strategy and process teams regarding strategies, program design, process, and communications to optimize the impact of the company’s investment in Total Rewards
- Partner to help identify, develop, maintain, and administer Total Rewards solutions
- Conduct analyzes to evaluate pay compression and competitiveness to market
- Develop pay positioning guidelines by evaluating jobs to establish externally competitive and internally equitable compensation rates
- Support execution of Total Rewards programs and processes
- Provide internal consulting services on pay, job design and classification in individual, business and regulatory matters
- Lead and direct work initiatives and projects within Total Rewards
- Communicate, educate and train Total Rewards Partners and business partners on Total Rewards matters
- Collaborate with the HR team to develop and execute total rewards strategies that align with the organization's overall objectives, fostering employee engagement and retention.
- Consult with various stakeholders within the organization to provide expert guidance on total rewards policies, practices, programs, and philosophy.
- Provide internal consulting services as a subject matter expert on the Annual Compensation Review, salary offers and job changes
- Advocate, communicate, educate and train HR and the business on compensation and benefits strategy and processes
- Consult on incentive design for enhancing performance and collaborate with other HR groups to help educate and train HR and Business leaders on Total Rewards matters
- Ensure compliance with legal and regulatory requirements related to compensation and benefits programs.
- Conduct thorough market surveys and competitive market analyses to evaluate the effectiveness of existing total rewards programs and ensure our offerings remain competitive in the market.
- Facilitate market pricing methodology for salary benchmarking in alignment with global compensation philosophy and strategy
- Perform job evaluations and analyze market data to recommend appropriate salary ranges and structures for different roles within the organization.
- Participate actively in the administration of annual total rewards programs, including annual review cycles, benefits open enrollment, and variable incentive administration.
- Collaborate with finance and other relevant departments to ensure accurate budgeting and forecasting for total rewards programs.
- Provide insights and recommendations on the design and implementation of new total rewards initiatives that address evolving business needs and industry trends.
- Develop and maintain comprehensive documentation related to total rewards programs, policies, and procedures.
- Stay updated on industry best practices and market trends related to total rewards to continuously enhance our programs and remain competitive.
Qualifications
What We're Looking For
- 10+ years HR experience,
- 5+ years total rewards experience India and US
- 3+ years experience in US and India compensation
- Availability to work EST hours as this role will be expected to meet during reasonable IST timezone cross over hours
- HRIS Experience
Preferred Qualifications (Desired Skills/Experience):
- Certified Compensation Professional® | CCP®, Global Remuneration Professional | GRP®, Advanced Certified Compensation Professional | ACCP, Certified Executive Compensation Professional | CECP®, Certified Sales Compensation Professional | CSCP®, Certified Benefits Professionals® | CBP, Senior Professional in Human Resources (SPHR) Professional in Human Resources (PHR), SHRM-SCP, SHRM-CP or similar
- Experience with project management
- Experience with WorkDay
- Experience with Compensation and Benefits strategy combined with a hands-on attitude and consultative approach
Values & Benefits
Why You’ll Love It Here
Your job shouldn’t stand in the way of your happiness—it should be a path to achieve it. At Gainsight, we’re passionate about achieving our goals—at the office and everywhere—and we work every day to create an environment that nurtures our best selves.
Gainsters love working here for several reasons. Here are a few:
- Our Core Values: We are guided by our values on our mission to be living proof you can win in business while being human-first. Learn more here.
- Our CEO: With a 99% approval rating on Glassdoor, Nick Mehta is one of the most beloved CEOs in Silicon Valley.
- Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our Gainsters learn, grow and thrive.
- Our Remote-First Culture: We know how to do WFH the right way—flexible, productive, fun but never lonely. Ask us about our professionally DJ’d All Hands.
- Our Teammate Resource Groups: A huge source of pride for Gainsight, these groups are on a mission to put our values into action and make Gainsight a great place to work for all.
- Our Wellness Priorities: Monthly Recharge Days that re-energize us.
- Our Parody Videos: No explanation needed. Just watch them here!
By joining the Gainsight team, you’ll have a unique opportunity to make your mark at a truly human-first company and have loads of fun doing it. Come join us!
*The above sets forth the annual base salary range for this role exclusive of any discretionary bonus that may be awarded. Actual compensation will be based on an assessment of factors including the successful candidate’s location, experience, skill, and other job-related factors*
Thanks for Applying
1
Gainsight™ is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses. The Customer Success Company helps... Read more