Moody's Jobs

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 5+ years’ experience managing Active Directory environments

• Solid knowledge and experience in AD, DNS, DHCP and Group Policy

• Experience with Quest Products such as Quest Active Roles, Active Roles Services, GPO Admin, and RMAD Backup.

• Experience of Azure AD Services

• Familiarity with hybrid infrastructure, including cloud services (e.g. AWS, Azure, GCP)

• Solid experience in developing and implementing policies for the use of network resources, including Active Directory and associated Quest Products.

• Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery.

• Highly impactful problem-solving skills and attention to detail.

• Experience working with ITSM systems such as ServiceNow.

• Customer focused & solutions driven

• Exceptional written and verbal communication skills.

• Desired - Powershell

Education

• Desired - Certifications MCSE, MCSA or similar

Responsibilities

• Manage and monitor Moody’s Active Directory and related Quest Products.

• Develop and implement policies for the use of network resources, including Active Directory and associated Quest Products.

• Manage Active Directory configurations, Group Policy, DNS, and other related services.

• Implement global risk controls / security measures and best practices to manage risk.

• Troubleshoot and resolve issues related to Active Directory and Quest Products.

• Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.

• Conduct regular system audits and scurity assessments.

• Provide technical support and guidance to users.

• Participate in on-call rotation, weekend changes and provide after-hours support.

• Provide technical leadership to the team.

• Leads service recovery from major incidents and facilitates mitigation within the SLO targets. Identify root cause and implement permanent solutions.

• Develop and maintain documentation for application configurations, processes, and procedures including SoPs

• Provide expert technical support and solve complex problems

• Provide training to end-users and other team members as needed

• Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes.

• Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics.

• Drive continuous improvement through the adoption of automation and orchestration.

• Identify opportunities to optimize performance, reliability, and cost.

• Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.

#LI-NMS

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.