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Job Details
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Director, Hotel Connectivity Account Management (London)
About the team:
The Lodging Connectivity team at Expedia Group connects our global marketplace to leading Hotel and Vacation Rental connectivity providers—expanding traveler choice and driving competitive selection across our brands.
About the role:
We’re looking for a Director, Hotel Connectivity Account Management to help drive, manage and optimize our Hotel Connectivity provider network. You’ll drive our Hotel Connectivity strategy, whilst managing and helping the account management team drive adoption and usage of Expedia Groups API suite.
What you will do:
Drive and execute the Hotel Connectivity Strategy to a team of global Hotel Connectivity Account Managers through OKRs, KPIs and other performance metrics.
Advocate the Hotel Connectivity space internally across multiple teams, locations, functions, and stakeholders. (Teams include Product, Tech, Finance, Analytics, Strategy).
Lead commercial contract conversations with key partners. Navigating both external and internal stakeholders to deliver on partnership goals.
Responsible for account management, existing business activity, and regional level financial goals for regional and global accounts. Setting and driving business, team and stakeholder strategy.
Act as an innovator and thought leader around new products, technologies, offerings.
Drive leaders within your team to develop a performance-focused strategy through effective account plans and innovation to drive sales performance and effectiveness.
Identify business opportunities by acting as an industry expert to provide insight and support a competitive strategy.
Provide strategic advice to connectivity account managers to assist them in achieving business goals by defining, negotiating, and delivering value-added solutions to all stakeholders and serving as a customer* advocate.
What You’ll Bring
10+ years within a commercial role driving Tech account managements teams, ideally, within Travel, tech ecosystems or similar.
Strong leadership skills with a strong thirst to build high performing teams.
Recognized business acumen with a go getter mindset.
Proficiency in corporate contracting to large enterprise value.
Analytical thinker with experience using data to identify trends, evaluate opportunities, and guide decisions.
Excellent communicator and collaborator, comfortable working cross-functionally with commercial, product, and technical teams.
Results-oriented and organized, able to manage multiple priorities in a fast-paced, matrixed environment.
Proactive, resourceful, and passionate about building scalable business growth.
English fluency required; additional languages are a plus.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Why Expedia Group? Expedia Group, Inc. brands power travel for everyone, everywhere through our global platform. Driven by the core belief that... Read more