The Job's Mission   

As a Sales Partner your focus is to maximizes revenues from sales of the organization's products and/or services through a base of reseller partners such as dealers, systems integrators, value-added resellers (VARs), distributors or retailers. You locate, evaluates and recruits potential channel partners, supports partners throughout the sales process in all sales-oriented activities, such as marketing, advertising, sales promotions, and training, to achieve revenue targets. 

You are responsible for the quality of service provided to main customers after product implementation, formulates and modifies Customer Service Levels Agreements (SLA's) to meet customer expectations and needs and works closely with other departments to secure customer satisfaction through the awareness and ongoing development of work processes. 

Find more information about the products:  

• Visualization: https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/surgical-visualization.html  

• Communication: https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/integration-and-connectivity.html   

Key Activities & Responsibilities   

• Maintaining market share and customer satisfaction of our existing customers within the assigned territory/customers 

• Create new sales opportunity 

• Support the organization of local event for education, referral program (Ambassador), targeting new stakeholder and NCS 

• Make constant reporting on sales evolution and budget to RSM through Business Review 

• Implement strategy at local level in coordination with RSM, BDM and PM 

• Manage and organize training for sales force and coordinate agents’ activity when required 

• Visit periodically the Customers and map Customer’s stakeholders 

• Proactively contribute to the sales and growth requested by Stryker for a specific area 

• Be in charge of a transversal project of a big area (North or Center South Italy or whole Italy) for a specific task, project, event, education 

• Participate actively to the B2S meeting 

• Provide customer with ongoing advice and consultation, helps him to avoid potential land mines 

• Customer care for physicians, surgical/theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation 

• Marketing programs implementation. Promotions, presentations, launching. 

• Organizing and conducting trainings, surgical/theatre participation, view surgeries and workshops 

• Coordination of the distribution and logistics of the product. (Conditionals, Deposits, Kits) 

• Controlling all the resources and materials of his related sales area. Optimization of the resources. 

• Regular reporting to Regional Sales Manager, on the evolution of the sales and investments, relevant information from the marketplace and adaptation to the circumstances of the market. 

• Interface between the external end users/suppliers and internal staff (Customer service, Tender & pricing, Logistics, inventory) 

• Send weekly update to Regional Sales Manager on pending orders of product already implanted (when applicable). 

• Challenge the status quo (comfortable challenging customers and decision makers) 

Min Qualifications: 

• From 2 years of experience in a Sales or Marketing role in Medical Devices industry 

• Experience working in the operating room is required 

• Experience with hospital stakeholders (Surgeons, Nurses, Technical Services, Procurement) 

• Native or C2 level of Italian with intermediate level of English (B2) 

• Degree in Engineering, Administration, Sales or Marketing or related experience/training in a medical, scientific, technical field 

Preferred Qualifications: 

• Fluent English 

• Experience in minimal invasive surgery (Ideal Endo or Vascular)   

Role details: 

• Territory: West Lombardia (Milano, Varese, Pavia) and Liguria  

• Base Location: Lombardy ideal  

• Travel Percentage: 70% (20% overnight) 

• Operating Room Requirement: 70% 

What We Offer: 

Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks. 

We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement. 

Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions. 

Competitive salary. With us, you will receive a competitive salary package and benefits.  

Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level. 

Promoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations. 

Know someone at Stryker? 

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/