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At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

We strive to be a world-class sales organization with our customers’ needs at the center of everything we do. Our client base at Moody's Analytics ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.

This is a customer-facing business development role, servicing some of the largest and most strategic customers of Moody’s.

This role is part of Moody’s Strategic Account Program and provides global support, financial and business analysis to the Global Business Directors (GBDs) in a highly complex environment. The mission of this position is to drive revenue and relationship growth by supporting the strategy and execution of the GBD and global account teams to maximize Moody’s impact and value to the customer while growing revenue. The GBC acts as both a business and strategy manager, responsible for the collection, analysis, and presentation of global account metrics, account review, and account enhancements. As a relationship manager, each GBC articulates and distributes communications on account-specific tactical and strategic initiatives, high-level and long-term strategy, and the constant improvement of the customer experience.

Major responsibilities include:

• Support the GBDs to grow and retain revenue, and actively grow the enterprise pipeline
• Approximately 80% of time is spent on client related activities and engagements - including development of global account strategy, tracking of sales pipeline and renewals, preparation for client engagements, development of thought leadership, and in-person customer meetings and events
• Attend approximately 20% of GBD’s client meetings.
• Provide customers and Moody’s senior leadership with an enterprise view of customers and solutions that resonate with customers, across all OUs; be responsible for promoting collaboration across regions and OUs, helping escalate and resolve issues and elevating relationships.
• Provide insight, analysis and support to the GBD in commercial, strategic partnership conversations with key accounts in the form of proposal support for new opportunities, analysis and planning for renewals, strategy and thought leadership sessions.
• Act as global point of contact on behalf of the GBD with the virtual team across Moody’s in the form of global team meetings and calls, communications and in support of the global strategy for the customers.
• Actively develop best practices for global enterprise account management.
• Bring the voice of the customer back into Moody’s by assisting the GBD in feeding back key concerns of our customers to Moody’s senior leadership to help Moody’s adapt to our customer needs, applying our learning to other accounts within the sector.
• Develop strategy and provide support for account contract creation and negotiation.
• Conduct business and strategy analysis, financial analysis and budget forecasting of data provided by the Operations team.
• Own and lead the account planning process with the GBDs.
• Research and profile customer organizational structures and areas of focus for C-suite engagement.
• Serve as core knowledge resource to the GBD, virtual team, peers and team members.

Qualifications

• Masters degree in Business Administration (or Bachelor's degree in related field plus five years experience)
• Business and industry knowledge
• Prior experience in a strategy or business operating role within a top tier company
• Demonstrated ability to think creatively & strategically on complex business issues of significant impact within an organization
• Demonstrated ability to work effectively with multiple stakeholder groups and cross functional teams under time pressures and changing priorities
• Demonstrated ability to work with global teams
• Project management skills
• Effective decision making ability
• Effective partnering and inter-personal skills to interface with customers, key stakeholders, executives, subject matter experts across client
• Strong understanding of MS office products: Excel, PowerPoint and MS Word
• Requires steep learning curve, strong entrepreneurship as well as excellent verbal and written communication skills

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Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.