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Job Details
About us
At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.
Hybrid work
Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, Mexico City and other US locations. Our robust hybrid work model spans San Francisco, Mexico City, Denver, Ankara, Dublin, and Melbourne.
This hybrid position requires two days per week in the office at the nearest hub.
About you
We are seeking a proactive, detail-oriented People Partner Generalist to support employees across multiple functions in North America and Latin America, who has strong ability to build relationships with stakeholders at all levels within the People team (both People Partners and Centres of Excellence).
About this role
This role focuses on HR business partner scaling across compliance, benefits, program delivery and employee engagement while collaborating with People Partners, Recruiters, and the Employee Relations leader. The ideal candidate is highly organized, has program management experience, thrives in a fast-paced environment, and is passionate about delivering an exceptional employee experience.
About your skills
Communication & Problem-Solving – Strong interpersonal skills to effectively address employee inquiries, collaborate with cross-functional HR teams, and proactively identify and resolve operational HR challenges in a fast-paced environment.
Consulting: You see beyond the present problem and identify the fundamental ‘why’. You are a strong systems thinker and co-design potential solutions with the centre of excellence and people partner.
Prioritization & Organization – Ability to manage multiple HR responsibilities efficiently, ensuring tasks are completed accurately and on time. Skilled in identifying urgent needs, balancing short-term demands with long-term HR initiatives, and maintaining structured workflows in a high-volume environment.
What you’ll be doing
HR Systems & Data Management:
Serve as the primary point of contact for data extraction and reporting in Workday (HRIS), generating reports on headcount, turnover, and workforce trends on an as-needed basis.
Develop and distribute monthly and quarterly reports to provide functional-level insights that support HR initiatives and strategic decision-making.
Assist in HR data audits to ensure accuracy and compliance, identifying opportunities for process improvements to enhance efficiency and data integrity.
Employee Engagement & HR Program Support:
Assist in executing HR initiatives, including employee engagement surveys, BEDI programs, and wellness initiatives.
Partner with HR teams to coordinate training sessions and HR-related communications.
HR Operations & Compliance:
Ensure HR policies and procedures, including first line manager coaching and performance management conversations, complying with federal, state, and local labor laws.
Ownership and maintenance of our HR systems and internal records across the North and Latin America People Partner team.
Offboarding Administration:
Support the facilitation of employee offboarding processes, including exit interviews and separation agreements.
What you’ll have
4+ years of experience in an HR Generalist or HR Operations role, preferably in a fast-paced, high-growth environment.
Strong knowledge of HR policies, employment laws, and compliance in North and Latin America.
Experience with HRIS systems (Workday) and proficiency in Google Workspace.
Excellent communication, problem-solving, program management and organizational skills.
Ability to manage multiple priorities and work independently with a high level of attention to detail.
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
Life at Udemy
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
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We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
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Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
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Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
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We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
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