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At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are - with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Strong Analytical Skills: Ability to analyze content data and metrics to assess the effectiveness of content and make data-driven decisions.
• Project Management Expertise: Proven experience in managing large-scale content development projects, including planning, execution, and evaluation.
• Quality Assurance: Experience in creating and standardizing QA processes for content to ensure high-quality output.
• Leadership and Team Management: Strong leadership skills with the ability to inspire and manage a team of content developers.
• Communication Skills: Excellent written and verbal communication skills to effectively convey content objectives and outcomes to stakeholders.
• Adaptability: Ability to adapt to changing business needs and continuously improve content to meet evolving requirements.
• Technical Proficiency: Familiarity with various content creation tools and platforms.

Education

• Bachelor's degree in Communications, Education, Business Administration, or a related field.
• Advanced degree or certifications in Content Development or Learning and Development (preferred).

Responsibilities

This role supports our internal content development function. This function is responsible for creating content in support of programs and initiatives managed by other learning teams within the same organization. A successful candidate thrives in a fast-paced environment and has strong organizational and operational expertise. While directing a team, this individual will also need to work across other departments within Talent Development to efficiently and effectively manage content creation.

• Lead the content development team and manage the pipeline of content development projects.
• Create and standardize QA processes for all content to ensure consistency and quality.
• Establish standard ways of working and best practices for content development.
• Coordinate with internal stakeholders to ensure content aligns with program objectives and initiatives.
• Ensure standardized operational practices, including robust QA processes.
• Perform self-audits on the efficacy of existing content and configurations.
• Standardize output to create a consistent experience for learners consuming the content.

About the Team

Join our dynamic Talent Development team, where we focus on enhancing the skills and capabilities of our workforce. Our team collaborates closely with various departments to ensure that our content meets the highest standards and supports our learning initiatives.

Working at Moody’s

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions.

Want to know more about us? Please follow this link to know what identifies us as Moody’s.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.