2566 Customer success or customer support Jobs

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.

What you’ll be doing...

The Named AE will be responsible for driving sales growth.  Our flagship innovation harnesses the power of real-time data to reimagine the Customer 360, enabling businesses to create awe-inspiring customer interactions at scale. Leads a group of  Account Executives to help drive complex, strategic transactions. Your mission will be to develop a Destination Team distinguished by its supportive and inclusive culture, operational excellence, teamwork, commitment to professional development,  and consistent performance. 

• Set and execute an aggressive customer acquisition strategy to generate strong annual growth in revenue and bookings.

• Set proper expectations, and forecast your business accurately.

• Manage overall sales process, setting appropriate metrics for sales funnel management.

• Hold yourself and your team accountable to quota attainment. Meet and exceed pipeline generation and sales goals.

• Establish trusted relationships with key corporate teams including industry marketing, product development, field and industry marketing, strategic operations, product management, and recruiting.

• Implement an effective operating model, and ensure internal processes are followed.  Drive adoption and utilization of our sales methodology and our sales and marketing systems and tools.

• Align and coordinate product, customer success, and services teams to deliver incredible success for our customers

• Keep abreast of competition, competitive issues, and products.

• Maintain key customer relationships and develop and implement strategies for expanding MM business. See around the corner. Define new processes and programs to increase overall productivity and results.

Who you are...

• 6+ years of experience as an Account Executive / Sales manager and leadership experience.

• Consistent overachievement of quota and revenue goals.

• Proven track record of building satisfied, loyal, and referenceable customers.

• Proven success working within a highly matrixed organization.

• Experience leading comprehensive pipeline generation strategy and execution.

• Strong operational and analytical abilities.

• Sales experience and revenue achievement selling complex software offerings primarily at the C-level.

• Strong track record of recruiting, developing and retaining a high performing sales organization.
   

What's in it for you:
 

• Clear and structured career path into Senior and management positions within the company.

• World - Class Training & Development in the areas of professional growth and product knowledge.

• Constant learning and knowledge with some of the best complex selling professionals in the industry.

• Environment for an entrepreneurial minded person with a lot of energy, ideas and courage for their implementation.

• Freedom to design your own go-to market strategy.

• Working with a professional team (marketing, sales program, solution engineering, business development)

• Regular customer meetings face to face in country

• Chance to work in a dynamic, fun and challenging environment where we will make sure you reach your full potential.

Benefits México:

• Health Insurance for you and your family

• Wellness and Education reimbursements

• Employee Stock Purchase program

• Childcare subsides

• Parental Leave

• And more!

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.