Work Location Eligibility
This position is open to candidates based in the following locations:
Job Details
We are looking for a Business Manager to lead our AuditWatch & TaxWatch teams. This person will be responsible for the quality and effectiveness of external facing training & consulting, meeting the implementation and ongoing training needs of clients.
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About the Role
Build, develop and lead a highly effective and motivated work force with clearly defined mission and aligned objectives; Lead teams comprised of employees and contractors who develop content and deliver training and consulting services
Oversee content creation and management, ensuring regular updates for relevant industry and regulatory changes, and compliance with NASBA and IRS requirements
Develop departmental plans and establish long-term priorities for the business line, allocating resources and prioritizing tasks accordingly.
Design and execute customer conferences and events ensuring that the events incorporate innovative formats, engaging speakers and instructors, and provide necessary technical content. Collaborate with cross-functional teams to plan and coordinate every aspect of these events, from logistics to content delivery, ensuring a seamless and impactful experience for all attendees.
Identify and develop new offerings to meet evolving customer needs by analyzing market trends, gathering feedback, and collaborating with various departments to create innovative and customized solutions that enhance the value and breadth of services provided.
Provide industry expertise and support for demos and product enhancements, directly contributing to sales growth and increasing revenue. Leverage technical knowledge and industry insights to ensure that offerings align with market needs and customer expectations, thereby driving successful sales outcomes and expanding the organization’s revenue.
Monitor customer experience, leveraging surveys and other tools to ensure training and consulting services exceed customer expectations
Create and implement tools, processes and working practices to improve the effectiveness and efficiency of staff, and to enable staff to deliver best in class service in a profitable manner
Build and maintain effective relationships with internal and external customers, fostering relationships with relevant third parties
Ensure that staff and contractors possess the necessary skills and knowledge to execute their responsibilities effectively, including adherence to licensing or qualification requirements.
Educate sales on offerings and processes through structured training and ongoing support
Create and support scoping activities for custom training and consulting solutions for customers
Ensure that operational requirements, standards, and best practices are implemented effectively to provide sufficient support to customers and instructors during training sessions and events. Contribute to the continuous improvement and development of operational efficiency and effectiveness.
Manage the vendor payment process, including approving purchase orders and invoices for content providers and external presenters. Optimize the use of internal and external resources to manage costs effectively and maximize impact, ensuring prudent financial management and cost-saving efforts across business line.
Prepare financial reporting packages for business lines, including month-end reporting and forecasting.
Serve as a coach to multiple agile squads, fostering a culture of collaboration and innovation. Providing continuous support and expert advice, helping teams to navigate challenges, improve their processes, and deliver high-quality results that align with the organization's strategic objectives.
Lead selected key projects / activities and provide management bandwidth within the Organization.
Mentors more junior Team Leaders.
About You
CPA designation. Auditor experience prefered
Prior experience delivering both training and consulting to clients
Prior experience delivering internal skill based education (non-product based)
Proven ability to effectively manage resources that may or may not report directly to the position
Proven time management skills as it relates to managing deadlines and effectively communicating expectations
Strong verbal presentation skills
A Bachelor’s degree or equivalent experience
Strong knowledge of the Thomson Reuters Audit products
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process, you may contact our Human Resources Department at HR.Leave-Expert@thomsonreuters.com. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com
Who we are Thomson Reuters informs the way forward by delivering trusted content and technology that people and organizations need to make the... Read more