Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

We’re looking for an experienced International Revenue Strategy & Operations Manager in Singapore to support and scale our Professional Services business across APJ. This role drives operational excellence, business insights, planning, and execution, with a specific focus on improving operational performance in the APJ region. You will also get to supervise a Partner Operations Coordinator who runs International Partner Ops, and manage the APJ Resource Manager to ensure smooth delivery, strong partner engagement, and efficient resource allocation.

What You Will Be Doing:

• Reporting to International Ops Director, partner with Professional Services leadership across APJ & EMEA to shape strategy, elevate operational standards and deliver strong business outcomes.
• Analyze performance trends, pipeline health, partner contributions, and forecast accuracy; deliver clear, actionable insights. Conduct thorough analysis on key business drivers, including bookings, revenue, backlog, capacity & demand analysis, utilization, and service-line profitability, transforming complex data into executive summaries and actionable recommendations for the leadership team.
• Own and drive the APJ region’s full operational cycle, including forecasting calls, utilization and capacity planning meetings, and quarterly business reviews to ensure forecast accuracy and resource alignment with demand.
• Lead all aspects of INTL Partner Operations, including performance tracking, process optimization, partner enablement support, and management of the Partner Ops Coordinator. Track, and optimize the end-to-end partner lifecycle and operations, including process documentation, performance scorecards, partner enablement, and the direct management and development of the Partner Coordinator role.
• Enhance APJ operational excellence by optimizing processes, strengthening resource planning, and improving financial forecasting.
• Create and maintain dashboards, tools, and reporting frameworks in Salesforce, Tableau and other analytics platforms.
• Support annual planning, productivity analysis, territory and resource modeling, and overall revenue optimization.
• Identify process gaps and drive continuous improvements in tools, workflows, partner engagement, and delivery operations.

What You Bring:

• BS/BA degree or a related field.
• 5+ years in Revenue Operations, Sales/Services Operations, Strategy, FP&A, Consulting, or similar roles in SaaS or Professional Services.
• Experience with partner ecosystems or partner operations is a strong plus.
• Strong analytical, problem-solving, and executive interpersonal skills.
• Ability to work cross-functionally and excel in a fast-paced environment.
• Power User proficiency with Salesforce and Microsoft Office/Google.
• SQL experience a plus

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Family and Medical Leave Act (FMLA) Poster

Employee Polygraph Protection Act (EPPA) Poster

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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