Role – C12 - Associate Vice President (AVP) - Reconciliation Process

Location: Gurugram

Department: Services Operations – Reconciliations

Reports To: VP

Job Summary:

AVP  for Reconciliation Process will be a critical leader within our Capital Markets and Securities Services operations. This role demands a highly experienced professional with a deep, hands-on understanding of complex reconciliation processes, particularly those involving Cash, Positions, Corporate actions and Derivative reconciliations. The AVP will be responsible for overseeing, optimizing, and enhancing reconciliation functions, ensuring accuracy, efficiency, and compliance. This individual will lead a team, manage key stakeholder relationships, and drive significant process improvements, including leading large-scale transitions.

Key Responsibilities:

Process Management & Optimization:

• Lead the comprehensive reconciliation process for various capital market products, ensuring timely and accurate resolution of breaks.
• Deep expertise across the end‑to‑end reconciliation lifecycle, including cash, positions, trades, corporate actions, derivatives, and NAV breaks. This includes a strong understanding of the underlying accounting impacts and ensuring complete and accurate reconciliation across all relevant accounts, books, and systems.
• Develop, implement, and maintain robust reconciliation procedures and controls to mitigate operational risks.
• Identify opportunities for process automation and efficiency gains within the reconciliation function, leveraging technology and best practices.
• Oversee the end-to-end lifecycle of reconciliation breaks, from identification and investigation to resolution and reporting.
• Ensure adherence to internal policies, regulatory requirements, and industry best practices.
• Drive continuous improvement initiatives, fostering a culture of operational excellence and innovation.

People Management & Leadership:

• Lead, mentor, and develop a high-performing team of reconciliation professionals, fostering a collaborative and supportive work environment.
• Conduct performance reviews, provide constructive feedback, and identify training and development needs for team members.
• Delegate tasks effectively, manage team workload, and ensure optimal resource utilization.
• Promote cross-training and knowledge sharing within the team to build resilience and expertise.

Stakeholder Management:

• Act as a primary point of contact for internal and external stakeholders, including Front Office, Middle Office, Finance, Risk Management, Technology, and external custodians/brokers.
• Build and maintain strong working relationships with all stakeholders, ensuring effective communication and collaboration.
• Represent the reconciliation team in cross-functional projects and initiatives.
• Provide regular updates and reporting on reconciliation status, challenges, and initiatives to senior management.
• Proactively engage and resolve high‑risk or aging breaks, including those requiring senior intervention, while effectively managing escalations and coordinating with all relevant stakeholders to address complex reconciliation issues and ensure timely closure.

Transition Management & Project Leadership:

• Lead and manage large-scale reconciliation transitions, including system migrations, new product onboarding, and operational changes.
• Develop comprehensive project plans, manage timelines, resources, and budgets for transition projects.
• Work closely with technology teams to define requirements, test solutions, and implement new reconciliation tools and platforms.
• Ensure seamless integration of new processes and systems with minimal disruption to ongoing operations.
• Drive process re-engineering efforts post-transition to achieve optimal efficiency and control.

Required Skills & Experience:

• Minimum of 10+ years of overall experience in Capital Markets and Securities Services operations.
• Minimum of 5 years of hands-on, dedicated experience in complex reconciliation processes.
• Demonstrated in‑depth, hands‑on expertise in Cash and Position reconciliation, full trade lifecycle processes, Corporate Actions, Derivatives reconciliation, and Investment Book of Record (IBOR/ABOR) architecture. Strong knowledge of accounting treatment across diverse financial instruments and the ability to ensure accurate reconciliation across multiple systems and books of record is absolutely essential.
• Strong understanding of various financial products (equities, fixed income, derivatives, etc.) and their lifecycle.
• Demonstrated experience in leading and managing teams.
• Exceptional analytical and problem-solving skills, with a keen eye for detail.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills, with the ability to articulate complex issues clearly and concisely to diverse audiences.
• Proficiency in reconciliation systems and tools (e.g., Multifonds, Smart Stream TLM, Tri-Optima etc.)
• Advanced proficiency in Microsoft Excel; SQL knowledge is a MUST.
• Ability to work effectively in a fast-paced, high-pressure environment and manage multiple priorities.
• Proactive, self-motivated, and able to work independently as well as collaboratively.

Education:

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• Master's degree or relevant professional certifications (e.g., CFA, FRM) is a plus.

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Fund Accounting

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.