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Job Details
Job Requisition ID #
Position Overview
As Principal Product Manager, Messaging Surfaces & Enablement, you will own the channel-level capabilities and execution digital communications, ensuring customer messages are delivered reliably and consistently across supported channels and products, and can scale across products and regions. You will drive channel expansion and enablement, including message authoring and workflow capabilities, and coordinate critical dependencies with design, content systems, and platform partners.
Responsibilities
Own the roadmap for channel capabilities, delivery requirements, and expansions across communications channels
Ensure channels support multi-channel delivery needs and integrate with platform capabilities such as governance, experimentation, analytics, personalization, preference management, and external integrations
Translate platform capabilities into channel-level experiences that enable consistent execution across products and locales
Enable message authoring, campaign configuration, and workflows for each channel by leading discovery and coordinating delivery and integrations with platform partners
Reduce manual, one-off processes by standardizing templates, workflows, and operating mechanisms that support scale
Collaborate with platform and intelligence partners to ensure channel capabilities can support personalization/orchestration needs
Work closely with cross-functional partners to align strategy, manage dependencies, and deliver scalable messaging capabilities across products and channels
Minimum Qualifications
7+ years of experience in Product Management, with experience owning platform or infrastructure products
Proven experience building or scaling global enterprise products
Working knowledge of data governance, privacy, compliance, and trust frameworks in global products
Experience working closely with Engineering on technical systems, integrations, and APIs
Experience with AI/ML product integration
Strong analytical and data literacy skills
Excellent communication skills with experience presenting to senior leadership
Familiarity with AI/ML-enabled platforms and data-driven personalization systems
Preferred Qualifications
Experience with customer communication platforms, marketing technology, or content management systems
Experience supporting products used across multiple regions or regulatory environments
Background working with agentic experiences
Passion for building capabilities that enable teams to move faster while maintaining trust and quality
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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