Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team Overview

The Regulatory Assessment, Policy Oversight & Document Governance (RAPD) team stands as the unwavering cornerstone of operational integrity and strategic foresight within our enterprise.  We are the architects of impeccably designed and rigorously controlled processes, setting the gold standard for efficiency and resilience. Our purview extends to the masterful navigation of intricate policy and regulatory landscapes, transforming complex changes into seamless integrations.  Functioning as trusted advisors and strategic partners, RAPD provides unparalleled expertise in risk and control management, meticulously safeguarding our operations. We are the catalysts for transformation, driving continuous quality enhancements and fostering an environment where control is not merely a function, but a luxury of assured performance.  Our commitment extends to delivering elite, ongoing support services, perpetually fortifying controls, substantially mitigating risk, and orchestrating change with consummate precision for Data & Regulatory Operations (DRO) Risk & Controls. RAPD embodies the pinnacle of governance, ensuring every facet of our operational framework is imbued with sophistication, security, and strategic advantage.

This role will be responsible to support the implementation of the vision and strategy relating to the RAPD Team with specific focus on the end-to-end Managers Control Assessment (MCA) process.  The role will further support all processes within the RAPD Team including Risk Based Reviews, Policy Adherence, Reg Change Management and Procedures & Training.  While the role is aligned to the Regulatory Operations (RO) function within the wider DRO organisation, there will be a requirement to provide support across the entire DRO organisation as and when there is a business requirement.  The role will support and partner with various cross functional stakeholders, including Control Owners, MCA Architects, and Compliance.  Excellent communication skills are required to influence a wide range of audiences.

What you'll do

• Manages complex and highly varying issues with significant potential impact on multiple operations' areas. Individuals at this level may manage a department, product or process with a large amount of independence.
• Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level.
• Liaises with multiple Operations teams/departments.
• Serves as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables.
• Stays abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients.
• Serves as subject matter expert in business, planning and analysis for operations area supported.
• Acts as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes.
• Responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we need from you

• Experience in Risk and Control, 1st Line of Defence (1LOD), Audit or Compliance roles is a plus
• Well-developed management skills and relevant experience managing operational functions.
• Ability to influence and negotiate with senior leaders (across functions); ability to communicate with external parties.
• Understanding of evolving governance, controls and regulatory requirements relating to operational controls.
• Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision- making/resolution in a collaborative approach which includes vetting/troubleshooting.
• Well-developed management skills and relevant experience managing operational functions.
• Ability to influence and negotiate with senior leaders (across functions); ability to communicate with external parties

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.