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Position Overview
Autodesk is seeking a talented and experienced Centercode Engineer to join our Enterprise Systems and Experience IT organization. This role will be crucial in managing and maintaining the Centercode platform and its integrations, providing essential support to Autodesk's product teams, onboarding new users, and responding to end-user issues. The successful candidate will be able to navigate ambiguous or undefined problems, articulate technical topics to non-technical audiences, and show a willingness to learn from others while sharing their own knowledge and skills.
This role requires working in UK working hours and is based in Bengaluru location in a hybrid model.
Responsibilities
Support, manage, and maintain the Centercode platform and its integrations, ensuring optimal performance and uptime
Provide guidance to product teams, manage stakeholder and customer relationships, and support end-users with account/login/access issues
Stay updated on changes in Centercode and Autodesk SSO/OAuth/Identity/Profile, and track success metrics such as system uptime and overall platform usage
Update non-disclosure agreements and ensure compliance with GDPR, Privacy, Security, and Integration audits.Document best practices and training materials for the Centercode platform
Minimum Qualifications
Proven experience in managing and maintaining a technology platform, preferably Centercode
Track record in effective stakeholder and customer management
Prior experience in Quality Assurance or Development of complex systems, with a focus on testing procedures and tools
Practical experience in community management, PLM implementation, and technical program management
Understanding of OAuth protocols, particularly for Single Sign-On (SSO) applications
Experience in creating structured surveys and performing data reporting/analytics
Prior involvement in ensuring compliance with GDPR, Privacy, Security, and Integration audits
Experience working with AWS services is a plus
Experience working in Jira and Confluence applications is a plus
Preferred Qualifications
At least 2-4 years’ experience working in Quality Assurance or Development of complex systems
Experience in community management, PLM implementation, and technical program management
Solid understanding of QA testing procedures and tools
Bachelor’s degree, Masters preferred in Computer Science /Information Systems/Engineering/related field
Understanding of OAuth for Single Sign-On (SSO)
Experience in creating structured surveys and executing data reporting/analytics
Knowledge of AWS services
Familiarity with how User Research and Experience Design teams collect feedback
The Ideal Candidate
Comfortable dealing with ambiguous or undefined problems; ability to think abstractly and guide others
Excellent interpersonal skills
Ability to articulate technical topics to non-technical audiences in both written and visual formats
Flexibility to adapt behaviour to meet the needs of the team
Confidence in skills and abilities, with a willingness to share knowledge and learn from others
Familiarity with agile methodologies and ability to work in a scrum team
Proficiency in spoken and written English
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
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We believe flexibility in how and where work gets done is good for our people and teams. Embracing a hybrid-first model allows us to better meet... Read more