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Job Details
Due to our continuous growth, we are looking for a Service Engineer. This role is based in Zagreb or Split, Croatia. Frequent working and travelling abroad (short trips of a few days due to interventions) is required.
Your responsibilities
You will be an important member of our after-sales service team that supports our High Voltage products installed base in region
After a deep training on our products, you will be involved in all tasks related with commissioning, repairing, and maintaining our HV equipment
Deliver quality customer service to satisfy customers
Perform preventative and corrective maintenance at site
Identify technical problems and make analysis on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance)
Collaborating and networking with colleagues, sharing best practice
What makes the job extra attractive is the wide variety of tasks: remote customer support, investigations and diagnosis following a failure, spare parts selection, on site intervention, project documentation, training of our customers, network measurements, support to sales and project management
Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business
Your profile
Min. bachelor’s degree in Electronical Engineering or Technical Diploma
At least 5 years of experience in similar job positions with experience in Service
Sound technical knowledge of products and services related to HV equipment
Experience in automation and control is an advantage
A collaborative, proactive and solutions-oriented approach
Availability to travel in region (RH, BiH, Serbia, Montenegro, North Macedonia, Kosovo and Albania)
Devotion to personal development and readiness for continuous improvement
Valid driving license
Excellent knowledge of Croatian and English language
Excellent knowledge of Microsoft Office tools
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