We’re seeking someone to join our team as a Director_Ops Transformation in Divisional Management to transform raw data into actionable insights. The ideal candidate will combine technical expertise with strong business acumen and communication skills.  

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships.  This is an Advanced Specialist position at Director level within the Change, Analytics & Strategy, which is responsible for developing operating and technology strategies, managing and executing transformation initiatives, leading Agile fleet activities, driving innovation, developing analytics solutions and delivering business outcomes.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Manage complex processes and/or support significant process management/project efforts.
• Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions.
• Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution.
• Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations.
• Strong understanding of AI implementation in software development.
• Good understanding of Agents, Agentic AI Workflow.
• Ability to define business outcomes, KPI against the business value delivered and communicate progress and escalate issues.
• Develop and execute the roadmap and implementation.
• Ability to operate independently across the majority of the day-to-day responsibilities.
• Ability to develop strong relationships with Business and Technology partners.

What you'll bring to the role: 

• Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures.
• Ability to think commercially, understand the impact of initiatives, risks on the operational budget.
• Ability to address non-standard issues within area of expertise.
• Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you.
• Strong analytical and goal-oriented mindset backed by strong project management skills.
• High emotional intelligence and empathy skills.
• Strong verbal and written communication.
• Goal-oriented, work well in teams and embrace a transformational mindset.
• At least 10-12 years of experienced with AI and/or Microsoft Power Platform / Dynamics.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.