The Marketing Services Delivery Manager will support the implementation of marketing programs on behalf of Visa clients.  Clients may include financial institutions, merchants, processors and fintech partners. Types of marketing programs include research and insights, lifecycle marketing, creative, content development, channel delivery (email, digital) and sponsorship marketing (e.g., NFL, Olympics, US Soccer, FIFA, gaming, music, fashion).  

The Marketing Manager must be able to thrive in a dynamic, highly matrixed environment. This individual will be results-oriented with strong project management ad presentation skills. Additionally, this individual must have a consistent track record working cross-functionally to implement marketing campaigns on time and within budget to achieve business objectives.  

This role reports to the Senior Manager, Marketing Services Delivery.

Essential Functions:

• Develop marketing project kick off materials to include business objectives, scope, deliverables, timeline and budget.
• Manage cross-functional team (internal stakeholders, agency partners, vendors) to project scope, timeline and budget.
• Schedule and lead project status calls with cross-functional working team to assess progress, communicate risks and problem solve as needed to ensure on-time delivery within budget.
• Maintain project management tracker, distribute meeting minutes and escalate project risks as needed.
• Brief and mange agency partners on project deliverables, review creative and or content and integrate Visa marketing insights and best practices into deliverables where relevant.
• Present marketing deliverables (e.g., marketing strategy, creative concepts, media plans, sponsorship activations, experiential concepts etc.) to client for review and approval.
• Manage day to day interactions and updates with Client to ensure projects are delivered on time and within budget facilitate client reviews and approvals on project deliverables.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.  ​

This position is not eligible for Sponsorship.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) with majority of time spent in a marketing function and/or agency account management
• Strong project management skills and experience coordinating cross functional, end-to-end projects that included a high level of detail
• Strong written and oral communication skills
• Ability to collaborate with cross-functional team to get work done on time and within budget
• Self-starter who can operate independently as needed while managing multiple projects simultaneously
• Experience running meetings with internal and external clients
• Strong relationship management skills and problem-solving skills
• Marketing or advertising experience working with financial institutions, merchants, processors or fintechs
• Experience managing creative agencies and third-party vendors to execute marketing campaigns
• Proficiency in Microsoft Word, Powerpoint and Excel
   

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 134,600.00 to 195,150.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.