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Sales Operations Analyst
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Relativity

Sales Operations Analyst

Onsite Krakow, Poland Full Time
Posted 17 hours ago
Save Job
powertofly approved What Relativity Has to Offer:

Relativity's software helps users organize data and quickly identify key issues during litigation, internal investigations, and compliance projects. They offer their employees great benefits like:

  • Flexible work arrangements
  • Winter break (office closed from Christmas through New Year's Day)
  • 401k matching
  • Paid parental leave
  • Job Details

    Posting Type

    Watch this video to learn more about Relativity

    Hybrid

    Job Overview

    The Analyst, Sales, Revenue Operations plays a pivotal role in providing advanced support to the sales team by contributing to strategic planning and in-depth analysis. This position involves spearheading projects that collaborate with various facets of the business while actively participating in the formulation and development of strategic goals and Key Performance Indicators (KPIs). Leveraging your robust analytical expertise, you will be instrumental in reporting on sales metrics and generating insightful recommendations to enhance team priorities and operational efficiency.

    In this role, you will closely collaborate with sales leaders and account executives within Revenue Operations, Finance, and Sales. Your responsibilities will encompass championing forecasting best practices, delivering comprehensive Sales KPI reporting, and creating consumable data presentations and visualizations. This position requires a heightened level of expertise and strategic thinking to drive the sales team's success.

    Job Description and Requirements

    Role Responsibilities 

    Sales Performance & Reporting 

    • Build, maintain, and analyze sales dashboards, KPIs, and operational scorecards 

    • Monitor pipeline health, deal progression, and conversion metrics 

    • Deliver regular reporting on bookings, forecast accuracy, attainment, and trends 

    • Identify risks and opportunities impacting revenue performance 

    Forecasting & Pipeline Management 

    • Support weekly/monthly forecasting processes across regions or segments 

    • Validate pipeline quality, stage accuracy, and deal hygiene 

    • Partner with Sales leaders to challenge assumptions and improve forecast rigor 

    • Track forecast changes and provide variance analysis 

    Process Optimization & Governance 

    • Document, improve, and enforce sales processes (pipeline management, deal reviews, approvals) 

    • Support CRM (e.g., Salesforce) data quality, structure, and adoption 

    • Identify inefficiencies and recommend scalable, data-backed improvements 

    • Support rollout of new sales processes, tools, or policy changes 

    Cross-Functional Collaboration 

    • Act as a trusted partner to Sales leadership, Account Executives, and Managers 

    • Collaborate with Finance, Marketing, Customer Success, and Enablement teams 

    • Support global or regional sales initiatives and programs 

    Minimum Qualifications

    • 3+ years of supporting a customer-facing organization. 

    • 1+ years in an operations, analysis, or strategy-focused position. 

    • Strong analytical and problem solving background, working with large sets of data. 

    • Ability to independently multi-task, efficiently prioritize tasks, and help drive projects to completion. 

    • Ability to interact with senior levels of the organization and across a variety of cultures. 

    • Highly organized and able to work in a fast-paced environment. 

    • Advanced Excel / Google Sheets skills; experience with BI tools is a plus  

    • Solid understanding of sales metrics, pipelines, and forecasting concepts  

    • Experience working with CRM systems (Salesforce strongly preferred)  

    Preferred Qualifications 

    • Experience in a SaaS environment 

    Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

    Benefit Highlights:

    Comprehensive health, dental, and vision plans

    Parental leave for primary and secondary caregivers

    Flexible work arrangements

    Two, week-long company breaks per year

    Additional time off

    Long-term incentive program

    Training investment program

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

    Relativity is committed to competitive, fair, and equitable compensation practices.

    This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

    The expected salary range for this role is between following values:

    88 000 and 132 000PLN

    The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. 

    Required Skills:

    Data Analysis, Data Visualization, Microsoft Excel, Performance Metrics, Process Improvements, Project Management, Salesforce (Software), Sales Forecasting, Sales Operations, Strategic Selling
    Company Details
    Relativity
     Chicago, IL, United States
    Work at Relativity

    At Relativity, we build innovative solutions designed to tackle legal data challenges. When more people can find the facts in mountains of... Read more

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