At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies 

• Strong analytical and problem-solving skills.
• Experience in customer support and working on a support team.
• Ability to troubleshoot and resolve basic to complex Power BI / Fabric issues.
• Familiarity with Microsoft Power BI / Fabric platform and tools. 
• Ability to troubleshoot and resolve basic to complex Artifactory issues.
• Familiarity with Artifactory platform and tools.
• Experience with data connections and standard/premium connectors. 
• Understanding of on-premises data gateway setup and management.
• General knowledge of networking, Microsoft Office, Azure Services, and ServiceNow. 
• Basic to intermediate programming skills (JavaScript, C#, Python) for custom development and automation.
• Familiarity with version control systems (e.g., GitHub) and DevOps practices.
• Knowledge of security best practices and compliance requirements.
• Excellent written and verbal communication skills. 
• Ability to work collaboratively in cross-functional teams and mentor junior staff. 
• Commitment to continuous learning and professional growth.
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Education 

• Bachelor’s degree in computer science, information systems, business analytics.

Responsibilities

• Support and monitor Power BI / Fabric solutions focusing on customer service and troubleshooting issues.
• Assist in the administration of Moody’s Fabric tenant, including user management and security controls.
• Configure and manage on-premises data gateways and related tools.
• Support report lifecycle management and solution deployments.
• Administer and maintain JFrog Artifactory repositories (local, remote, virtual).
• Manage repository permissions, access tokens, and RBAC for Artifactory. 
• Support CI/CD integrations with Artifactory for build artifact storage and promotion.
• Monitor Artifactory performance, storage, cleanup policies, and retention strategies.
• Troubleshoot Artifactory issues related to pipelines, package resolution, and metadata.
• Configure Artifactory proxies, replication, security scans, and Xray policies.
• Implement best practices for artifact lifecycle management and governance.
• Collaborate with team members to establish secure and reliable solutions across Power BI / Fabric and Artifactory platform. 
• Develop and maintain dashboards, reports, and metrics using Power BI.
• Integrate Artifactory solutions with external systems and APIs, including custom connections. 
• Utilize version control systems (e.g., GitHub) for code and solution management.
• Participate in solution lifecycle management, including deployment pipelines (CI/CD), rollback, and versioning. 
• Apply automated testing and debugging practices to ensure solution quality and performance. 
• Implement security best practices, including role-based access control (RBAC), data privacy, and compliance with enterprise standards. 
• Stay current with security and compliance requirements for cloud and hybrid environments.
• Document processes and contribute to knowledge sharing within the team. 
• Communicate effectively with stakeholders to understand requirements and deliver fixes and solutions. 
• Participate in cross-functional team projects and updating stakeholders. 
• Participate in ongoing training programs (e.g., Fabric previews & Frontier program).
• Stay up to date with new features and best practices in Power BI / Fabric, Artifactory, and related technologies.

About the team 

The Corporate Systems team, part of the Technology Services Group, supports Moody’s core business and technology operations by enabling reliable day to day execution, strong coordination, and effective governance across corporate platforms and shared services. The team partners closely with senior leaders, product teams, and key stakeholders across the enterprise to drive operational excellence while also advancing innovation, including the adoption and enablement of AI driven capabilities. By bringing structure, clarity, and rigor to complex environments, Corporate Systems team members contribute to high impact work that improves how technology is delivered, operated, and evolved across the organization—helping ensure Moody’s systems are resilient, forward looking, and positioned for continued growth.

#LI-Hybrid

Annual base salary gross: €44,200.00 to €70,800.00. Applicable to Lithuania candidates: The base salary range represents the low and high end of the Moody’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. The salary is one component of Moody’s total compensation package for employees. Other rewards and benefits include the following: Medical, Personal Accident, Life Insurance and Time Off.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.