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Sales Operations Coordinator - Level III

Cummins Inc.

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Cummins Inc.

Sales Operations Coordinator - Level III

Onsite Mumbai, India
Posted 32 minutes ago
Save Job

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Job Details

DESCRIPTION

Job Summary

This role supports the sales organization by conducting meetings with diverse customer groups to drive secondary sales and by delivering high-quality reporting, system administration, and data analysis. The position executes, supports, and continuously improves selected sales support activities under limited supervision, ensuring timely insights, operational efficiency, and customer-centric outcomes.

Key Responsibilities Customer Engagement & Secondary Sales

  • Conduct meetings with a wide range of customer groups including retailers, neutral workshops, OEM dealers, STU customers, channel partners, boring workshops, and mechanics.
  • Drive secondary sales by understanding customer needs, sharing product information, and coordinating with sales teams.

Reporting

  • Consolidate and distribute recurring sales reports.
  • Prepare ad-hoc sales reports under limited supervision.
  • Update and revise reporting templates as required.
  • Consolidate data inputs from stakeholders and support forecasting activities.

System Administration

  • Execute complex tasks across systems and tools (e.g., Salesforce, WWSPS, BMS, Portal).
  • Document and maintain procedures for system-based tasks.
  • Periodically evaluate system data for accuracy, completeness, and identify improvement areas.

Internal & External Data Analysis

  • Analyze external data sources (e.g., Polk, Dodge, RigDig) to identify sales opportunities and share actionable insights with sales teams.
  • Review research findings on assigned opportunities and circulate insights with relevant internal teams.
  • Compile, qualify, and communicate competitive intelligence.
  • Conduct internal sales analysis including variance analysis, projections, costing, and product bundling for both recurring and ad-hoc needs

RESPONSIBILITIES

Qualifications

  • High school diploma or completion of secondary education, or equivalent experience as permitted by applicable regulations.
  • Licensing may be required for compliance with export controls or sanction regulations (as applicable).

Competencies

Core Competencies

  • Action Oriented: Takes on challenges with urgency, high energy, and enthusiasm.
  • Communicates Effectively: Delivers clear communication tailored to different audiences.
  • Plans and Aligns: Prioritizes work to meet commitments and align with business goals.
  • Self-Development: Seeks continuous learning and growth opportunities.
  • Values Differences: Embraces diverse perspectives and cultural backgrounds.

Functional & Technical Skills

  • Data Analytics: Ability to interpret and communicate qualitative and quantitative data; identify insights to support decision-making.
  • Data Communication & Visualization: Creates clear visual summaries (reports, dashboards) to explain business problems, root causes, and opportunities.
  • Project Schedule Management: Manages timelines and deliverables using recommended tools and processes.
  • Adapts to Target Audience: Explains complex data or sales concepts in a simple and actionable manner for customers, sales teams, or vendors.
  • Integrates Customer Perspective: Applies customer insights to build stronger sales content and improve revenue outcomes.

QUALIFICATIONS

Experience

  • Significant relevant work experience or specialized skills acquired through education, training, or on-the-job exposure.
  • Experience interacting with diverse customer groups and supporting sales activities is preferred.
  • Familiarity with data management, reporting tools, and sales systems is desirable.

Job Sales

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2422519

Relocation Package No

100% On-Site No

Company Details
Cummins Inc.
 Columbus, IN, United States
Work at Cummins Inc.

Cummins Inc. is a global power leader with complementary business segments that design, manufacture, distribute and service a broad portfolio of... Read more

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