10000 Contact center operations Jobs

Hitachi Energy is a global technology leader that is committed to solving some of the biggest global challenges of our time by advancing a sustainable energy future for all. We are able to deliver on this great promise because we have great people who everyday work and innovate collaboratively across the globe.

As an employer, we operate in 90 countries with 45,000 people committed to ensuring they thrive and are empowered to deliver their best work as part of our Diversity 360 vision.

Embrace Diversity and Innovation!

Hitachi Energy's Grid & Power Quality Solutions and Service global product group is a world-leading provider of grid connections and power quality solutions that enable our customers to build a more sustainable, flexible and secure energy system. We leverage our long-standing technology leadership, vast integration expertise, huge installed base and global footprint to provide our customers with life-cycle value solutions at the lowest risk. Our customers are in the utility, renewables, industry, transportation, data centers and infrastructure sectors.

Our business in Europe has around 1,000 skilled professionals focused on critical areas of expertise and is present in 16 countries.

At Grid & Power Quality Solution and Service business in Europe (HBUEU), diversity drives our culture of innovation and collaboration. Our leading technology and strong market position enable us to achieve growth targets in the energy transition across current and growing market segments such as hydrogen, data centers and e-mobility.

Join Our Team!

We are looking for a Senior Project manager to join our team in Milan . You will ead the execution of medium-size to large projects or project portfolio and ensure that all related activities are performed in accordance with Hitachi Energy policy, contractual agreements, quality standards,  health, safety & environment requirements, financial targets, as well as schedule  commitments.

Main Accountabilities:

• Project Leadership: Leads the project team allocated to the project, defining main  guidelines, allocating project tasks, and motivating and  monitoring internal and external resources to accomplish all  tasks and milestones.  Provides performance feedback regarding allocated resources working on projects. 

• Planning and Scheduling: Defines, jointly with the Project Controls department, all project plan documents, including scope and financial plans, schedule and risk management plans.

• Project execution and control: Ensures that the project follows execution best practices and Hitachi Energy policies. Effectively monitors and controls project progress and efficient resource utilization.  Monitors and controls project financials, overseeing project invoicing status, cost, expenses and cash flow.  Identifies, qualifies, quantifies and manages project risks, and ensures that all opportunities are identified and pursued. Captures, analyses and shares lessons learned throughout the project. Ensures that the project is formally closed out, as contractually agreed.  Drives the formal acceptance of the project, contract close-out and its acknowledgement by the customer. 

• Contract claims and procurement management: Ensures that the project consistently applies contract and claims  management, in accordance with Hitachi Energy policies and contractual agreements.  Coordinates with Supply Chain Management, and successfully procures required services, materials and equipment for the project from external and internal suppliers.   Support Supply Chain Management in supplier negotiations, claims and project changes;

• Stakeholder relations: Acts as key contact for the customer and an escalation point for project issues.  Builds and maintains strong relationships with internal and external stakeholders and effectively communicates with all stakeholders.

• Health, safety, and environment (HSE): Ensures the project follows and complies with company health, safety, and environmental policies. 

Requirements:

• Bachelor's/Master’s degree in an engineering field;

• At least 8 years of experience in project management of medium size projects with a focus on EPC project, in addition to experience working on construction sites; experience in Electrical System industry (T&D or Power Generation) is an advantage;

• Experience managing projects under different contractual models both in italian public and private sector (i.e FIDIC, Codice dei Contratti Pubblici).

• Fluent in English; mother tongue Italian

• Good knowledge of Microsoft Office, SAP and Microsoft Project.

• Proactive and highly organized, experience in coordinating team also in remote locations;

• Available to travel nationally & internationally, as needed (average 25%);

• Previous experience with Italian utilities is a plus (Terna/Enel/Edison)