10000 Contanct center operations Jobs

About the Role:

Grade Level (for internal use):

08

The Team: Working in Vendor Risk Management offers the opportunity to continuously enhance processes to meet the evolving requirements of various regulators. This challenging environment provides ample opportunities to expand your knowledge and expertise.

The Impact:

In addition to risk assessments, recertification, and continuous monitoring, you will participate in various projects, allowing you to showcase and further develop your skills and experience.

Key responsibilities:

• Conduct comprehensive risk assessments of third-party vendors, ensuring alignment with organizational risk tolerance and standards. Evaluate financial, operational, cyber, compliance and privacy risks associated with each vendor relationship.
• Work directly with Internal Business Partners to understand the services and assist them in capturing the correct risk in the assessments and perform the quality review.
• Collaborate with the Privacy team to assess and mitigate risks related to data privacy, ensuring that third-party vendors adhere to relevant data protection laws and policies.
• Evaluate the financial stability and performance of vendors to assess any potential financial risks that could impact business.
• Work with vendors and internal teams to develop risk mitigation plans and track remediation efforts for any identified issues or non-compliance.
• Collaborate with Cyber Risk/Information Security, Business Continuity, Procurement, Compliance and other Domain SMEs to ensure correct risk level is documented in the Vendor Risk Assessment results and track the progress.
• Lead and support enhancement projects within Vendor Risk Management to meet various business and regulatory requirements.
• Identify opportunities to streamline risk assessment processes and improve the overall effectiveness of the Vendor Risk Management program.
• Assist the team members in balancing the load and managing Ad-hoc projects.

What We’re Looking For:

Basic Required Qualifications:

• Professional with Vendor Risk Management background, having good experience in conducting vendor risk assessments, or related fields (e.g., compliance, audit, or financial risk management) with at least 2-5 years of experience after Degree/Master’s 
• Should have experience in understanding and managing the risk for IT and Cloud based vendors.
• Should have experience working in information security and understanding of the concepts of information security controls including ISO and NIST.
• Should have understanding on the roles and responsibilities of different risk functions like Third Party Risk Management, QA Function, IT Risk, Operational Risk, Financial Risk, Internal Control, Internal audit, Privacy and Compliance etc.
• Should have good understanding in conducting financial, compliance, and privacy assessments.
• Excellent communication skills - a must.  The resource should have the ability to communicate with cross-functional teams and vendors, both written and oral communication is critical.

Additional Preferred Qualifications:

• This position is required to work in UK Shift; flexibility is a must, especially when it comes to vendor and internal meetings held during US business hours.
• Strong organizational skills with the ability to multitask and prioritize while maintaining close attention to detail.
• Ability to build strategic partnerships with internal stakeholders.
• Must be a critical thinker with strong qualitative skills.
• Information Security/Risk Management certification would be an advantage.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), RSKMGT203 - Entry Professional (EEO Job Group)

Job ID: 309676
Posted On: 2024-11-26
Location: Gurgaon, Haryana, India